Training course – Microsoft 365 Copilot – Communications & Translation

Microsoft 365 Copilot for Communications and Translation

Use Microsoft 365 Copilot and Copilot Chat in Word, Excel, PowerPoint, Outlook and Teams productively, securely and in line with permissions.

Duration
6 hours, one session
Format
Online or on-site
Language
German or English
Participants
open dates or exclusive for your team
Certificate
Certificate of attendance

Overview

“Microsoft 365 Copilot for Communications and Translation” is a hands-on course for roles such as Corporate communications and PR staff, Internal communications teams and Translators and language services. Rather than learning Microsoft 365 Copilot in the abstract, you work on tasks from your daily routine – with examples, exercises and templates from Communications & Translation.

Microsoft 365 Copilot brings AI right into the applications where your daily work happens: Word, Excel, PowerPoint, Outlook and Teams. What sets it apart from publicly available chatbots is its grounding in your organisation's data via Microsoft Graph – Copilot can draw on the emails, meetings, chats and documents you already have access to. In this practical day you learn to use that connection deliberately: drafting content from existing files, summarising inboxes and long threads, following up on meetings and generating presentations from Word documents.

You also learn how the licensed Copilot differs from Copilot Chat, when web-grounded and when work-grounded answers make sense, and how to use both prebuilt and your own agents. A central topic is the permission model: Copilot only surfaces what you are allowed to see, so sharing settings in SharePoint, OneDrive and Teams directly determine the quality and security of results. You leave with tested prompts for every Office application and a clear understanding of responsible use within your tenant.

Corporate communications, PR, internal communications and language services are among the areas most directly transformed by generative AI. Press releases, intranet posts, speeches, Q&A documents and social content can be drafted faster with AI and varied for different audiences and channels. In translation, work is shifting from first drafts towards post-editing, terminology management and quality assurance. AI assistants help apply corporate language and style guides consistently, analyse media coverage and prepare crisis communication. At the same time, the demands on credibility, tone and cultural appropriateness are growing. Communications professionals and translators who use AI confidently gain time for strategy, advice and linguistic fine-tuning.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Who is this course for?

  • Corporate communications and PR staff
  • Internal communications teams
  • Translators and language services
  • Corporate content and editorial teams
  • Press officers and spokespeople

Typical challenges we address

  • A growing number of channels, formats and languages
  • Consistency of tone, terminology and corporate language
  • Intense time pressure in press work and crisis communication
  • Quality assurance for machine translation

What you will be able to do

  • You use Copilot in Word, Excel, PowerPoint, Outlook and Teams for your recurring tasks.
  • You write prompts that draw on existing files, emails and meetings as context.
  • You distinguish between Microsoft 365 Copilot and Copilot Chat and choose the right mode.
  • You use prebuilt agents and create a simple agent of your own for your team.
  • Create and adapt communication content faster with AI in consistent corporate language.
  • Use AI translation professionally with post-editing, glossaries and quality assurance.
  • Prepare press work and crisis communication with AI in a structured way while maintaining credibility.

Course outline

Module 1 Copilot fundamentals and Microsoft Graph
  • Microsoft 365 Copilot and Copilot Chat: capabilities and licensing
  • Grounding in organisational data through Microsoft Graph
  • Switching between web and work context and referencing specific files
  • Prompt structure with goal, context, source and expectations
Module 2 Word and PowerPoint
  • Drafting from existing documents, notes and emails
  • Rewriting, shortening, adjusting tone and summarising text
  • Generating presentations from Word documents or outlines
  • Refining slides, adding speaker notes and sharpening key messages
Module 3 Excel and data analysis
  • Querying tables, spotting trends and highlighting outliers
  • Getting suggestions for formulas, calculated columns and conditional formatting
  • Creating charts and pivot analyses from natural language
  • Sanity-checking results and ensuring data quality
Module 4 Outlook, Teams and agents
  • Summarising long email threads and drafting replies
  • Summarising Teams meetings and extracting action items and open questions
  • Using Copilot Pages and Notebooks for collaborative work
  • Using prebuilt agents and creating your own with Agent Builder
Module 5 Permissions, data protection and governance
  • The permission model: Copilot only shows what you can access
  • Identifying oversharing in SharePoint, OneDrive and Teams
  • Sensitivity labels, data boundaries and GDPR considerations
  • Usage policies, team adoption and measuring impact
Module 6 Practice lab: Communications & Translation
  • Press releases and statements
  • Adapting content for channels
  • Translation and post-editing
  • Terminology and style guide
  • Analysing media coverage
  • Preparing crisis communication
Module 7 Data protection, quality & transfer to daily work
  • Unpublished company information, particularly price-sensitive inside information, and confidential client texts may only be processed in approved AI environments. Copyright in source texts and images must be respected, and translations for clients are subject to confidentiality agreements and liability for final quality.
  • Ground rules for safe AI use in your team
  • Checking results: facts, sources, tests and the four-eyes principle
  • Personal action plan for the next 30 days
  • Open questions, outlook and resources for further learning

Practical scenarios from your field

Press releases and statements

Key facts and quotes become drafts of press releases, statements and Q&A documents that follow the house style and are approved by communications and subject experts.

Adapting content for channels

A core message is adapted in length, tone and format for intranet, newsletter, social media, employee app and presentations without losing precision. The same message reaches every audience in the right format.

Translation and post-editing

AI provides raw translations that translators refine in a targeted way; glossaries and style guides are built into prompts to keep terminology and tone consistent.

Terminology and style guide

Terminology lists are extracted from existing texts, deviations from corporate language detected and texts checked against the style guide and inclusive language rules. The brand stays consistent across authors.

Analysing media coverage

Press coverage and social media mentions are summarised by theme, sentiment and message to assess impact and decide on next steps. Recurring journalist questions feed into future Q&A documents.

Preparing crisis communication

Scenarios are rehearsed, holding statements and lines to take prepared and critical questions from journalists and employees anticipated. The team is ready to respond faster and consistently across all channels.

Prerequisites

Confident everyday use of Word, Excel, PowerPoint, Outlook and Teams; no prior AI knowledge is required. Professional experience in communications, PR, editorial work or translation; no technical background required.

Technical requirements

A laptop with access to Microsoft 365 via your work account; a Microsoft 365 Copilot licence is ideal for all exercises, while Copilot Chat covers part of the content.

Data protection & compliance

Unpublished company information, particularly price-sensitive inside information, and confidential client texts may only be processed in approved AI environments. Copyright in source texts and images must be respected, and translations for clients are subject to confidentiality agreements and liability for final quality.

Dates & locations

For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.

  • Munich Fri, 11 December 2026 6 hrs Request
  • Salzburg Mon, 14 December 2026 6 hrs Request
  • Berlin Fri, 11 December 2026 6 hrs Request
  • Augsburg Mon, 14 December 2026 6 hrs Request
  • Hanover Mon, 14 December 2026 6 hrs Request
  • Bremen Mon, 14 December 2026 6 hrs Request
  • Stuttgart Fri, 11 December 2026 6 hrs Request
  • Kaiserslautern Tue, 15 December 2026 6 hrs Request
  • Online Thu, 10 December 2026 6 hrs Request

Frequently asked questions

What is the difference between Microsoft 365 Copilot and Copilot Chat?

Copilot Chat is available to many work accounts without an additional licence and answers mainly from web content and uploaded files. The licensed Microsoft 365 Copilot also reaches your emails, meetings and documents through Microsoft Graph and is built directly into Word, Excel, PowerPoint, Outlook and Teams.

Can Copilot see my colleagues' confidential files?

Copilot respects existing permissions and only surfaces content you can already access yourself. Problems arise when files are shared too broadly – with the entire organisation, for instance. In the course you learn how to spot such oversharing and how to fix it properly together with your IT team.

Do I need prompting experience for this course?

No. We start with the fundamentals of good prompts and practise them directly in the Office applications. What matters is that you are comfortable using Word, Excel, PowerPoint, Outlook and Teams day to day. Everything else – from referencing files to working with agents – we build up step by step through realistic tasks.

Will AI replace professional translators?

For routine texts AI produces usable drafts, but specialist terminology, cultural nuance, legal precision and brand voice require human expertise. The role is shifting towards post-editing, terminology work and quality assurance. In the course you learn to use AI in a way that raises both quality and efficiency.

How do we keep our communication authentic?

By using AI as a drafting tool while the messages, facts and stance come from you. Provide style guides and sample texts so drafts fit the brand, and revise deliberately. Generic copy appears mainly when AI works without context – exactly what the techniques in this course help you avoid.

How much does “Microsoft 365 Copilot for Communications and Translation” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.

Can the course be tailored to our team?

Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.

More courses for Communications and Translation

More Microsoft 365 Copilot courses

All 45 Microsoft 365 Copilot courses

Microsoft 365 Copilot – MunichMicrosoft 365 Copilot – SalzburgMicrosoft 365 Copilot – BerlinMicrosoft 365 Copilot – AugsburgMicrosoft 365 Copilot – HanoverMicrosoft 365 Copilot – BremenMicrosoft 365 Copilot – StuttgartMicrosoft 365 Copilot – KaiserslauternMicrosoft 365 Copilot – Online