Business fields · Automotive

AI training for the Automotive Industry

The automotive industry is under immense pressure to change: electrification, software-defined vehicles, new competitors and demanding regulation are transforming manufacturers, suppliers and dealerships alike. Generative AI supports almost every stage of the value chain – from requirements management in engineering, through supplier communication and complaint handling in purchasing and quality, to sales and aftersales at the dealership. AI assistants help unlock specifications, standards and test reports, structure 8D reports or answer customer enquiries. AI agents connect data from different systems. What matters is protecting engineering know-how, meeting quality and safety standards and having clear approval processes.

Who is this course for?

  • Engineering and requirements management staff
  • Purchasing and supplier management at OEMs and suppliers
  • Quality management and complaint handling
  • Sales, service and aftersales at dealerships
  • Production and logistics planning

Typical challenges we address

  • Extensive specifications, standards and requirement documents
  • Heavy documentation workload in quality management and complaints
  • Complex supply chains requiring constant coordination
  • Strict protection of engineering data and intellectual property

Practical scenarios from your field

Analysing specifications

AI extracts requirements from lengthy customer specifications, compares them with the supplier's technical response, flags contradictions and ambiguities and drafts clarification questions for customers or development partners.

Complaints and 8D reports

Complaint descriptions are structured, potential causes gathered using methods such as Ishikawa and 8D reports written in clear language – root cause analysis remains the expert team's job.

Supplier communication

Requests, formal notices, escalations and audit reports are written precisely and in several languages, supplier ratings are commented on and meeting preparation is produced. Agreements are recorded for follow-up.

Unlocking standards and processes

Internal process descriptions, work instructions and quality requirements are made searchable, so staff receive answers with a reference to the governing document. New staff find applicable rules much faster.

Sales and aftersales

At the dealership, AI drafts offers, vehicle descriptions, replies to customer enquiries and service reminders and helps service advisers explain repairs clearly. Customer requests are captured for follow-up in the CRM.

Training and technical documentation

Training materials for assembly, service or new vehicle technologies are created from technical documents, simplified for the audience and translated into other languages. Quiz questions per chapter are included.

Possible hands-on projects

Requirements tracker

A small web app that logs requirements from specifications with status, owner and evidence and filters open items clearly. Changes are logged with dates.

8D assistant

An internal tool that guides teams step by step through the 8D disciplines, stores inputs in a structured way and generates a formatted report.

Used car listing builder

An app for dealerships that turns vehicle data and equipment lists into an appealing description for online marketplaces and the website.

All 15 courses for the Automotive Industry

AI for business (12)

Vibe & agentic coding (3)

Data protection & compliance

Engineering data, design documents and customer specifications are subject to strict confidentiality agreements and industry information security requirements such as TISAX, and may only be processed in approved AI environments. Customer data at dealerships falls under the GDPR, and safety-relevant content always requires expert sign-off.

Prerequisites

Professional experience at a vehicle manufacturer, supplier or dealership; no programming skills required.

Frequently asked questions

Can specifications be uploaded to AI tools?

Only into environments approved by your information security team that meet your customers' requirements. Many OEMs regulate this contractually. The course shows how to work with approved enterprise solutions, clean documents beforehand and which content never belongs in external services.

Can AI carry out a root cause analysis?

AI helps gather potential causes systematically, structure methods such as 5 Whys or Ishikawa and write reports. The actual analysis with measurements, tests and process knowledge remains the expert team's task. AI speeds up the path there and improves documentation quality.

Request without obligation

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Total €949 plus VAT