AI for business
Prompt Engineering training courses
Vendor-neutral prompt engineering: roles, context, few-shot examples, prompt chains, prompt libraries and systematic quality checks.
Whether you use ChatGPT, Claude, Copilot, Gemini or Le Chat, the quality of the output depends largely on how the task is framed. Prompt engineering is the skill of conveying goal, context, constraints and desired format to a language model so that it reliably produces usable results. In this vendor-neutral practical day you learn proven techniques that work across all mainstream AI assistants: defining roles and audiences, selecting relevant context, working with examples and breaking complex tasks down into traceable steps. You try out every technique directly on tasks from your own working day.
The second part focuses on repeatability and quality across the team. You develop prompt templates with placeholders, build multi-step prompt chains for analysis, writing and review processes, and set up a shared prompt library. You learn to evaluate output systematically – with review criteria, test cases and targeted self-checks by the model – and to avoid typical pitfalls such as hallucinations, ambiguity and missing context. By the end you have a structured approach that works regardless of the tool you use and continues to pay off as new models arrive.
Core content of every Prompt Engineering course
Module 1 How language models process prompts
- Core principles of language models: probabilities, context window, limitations
- Why wording, order and examples change the result
- What causes hallucinations and how prompts reduce them
- Differences and common ground between mainstream AI assistants
Module 2 Building blocks of an effective prompt
- Defining role, audience, task, context and output format
- Stating constraints, exclusions and quality criteria
- Structured input with sections, delimiters and tags
- Asking the model to raise questions instead of making assumptions
Module 3 Advanced techniques
- Zero-shot, one-shot and few-shot: setting style and structure with examples
- Requesting step-by-step reasoning for complex tasks
- Prompt chains: separating research, drafting, review and revision
- Using change of perspective, counter-arguments and model self-critique
Module 4 Templates and prompt libraries
- Creating reusable templates with placeholders and variables
- Storing persistent instructions in projects, custom assistants and agents
- Building, naming, maintaining and sharing a team prompt library
- Documenting templates: purpose, inputs, expected output, owner
Module 5 Quality assurance and responsible use
- Defining review criteria and scoring rubrics for AI output
- Setting up test cases and systematically comparing and improving prompts
- Verifying facts, figures and sources; establishing the four-eyes principle
- Data protection, confidential content and transparency under GDPR and the EU AI Act
What you will be able to do
- You understand how language models process prompts and derive effective wording from this.
- You structure prompts with role, context, task, constraints and output format.
- You use few-shot examples and prompt chains for complex, multi-step tasks.
- You create reusable templates and build a shared prompt library.
- You evaluate AI output systematically using review criteria and test cases.
All 45 Prompt Engineering courses
Business fields (45)
- Prompt Engineering for Assistants and Office Managers
- Prompt Engineering for the Automotive Industry
- Prompt Engineering for Banks
- Prompt Engineering for Construction and Architecture
- Prompt Engineering for Consultants
- Prompt Engineering for Educators
- Prompt Engineering for Accounting Teams
- Prompt Engineering for Compliance and Data Protection Teams
- Prompt Engineering for Content and PR Teams
- Prompt Engineering for Controllers
- Prompt Engineering for Data Analysis and Excel
- Prompt Engineering for E-Commerce Teams
- Prompt Engineering for Procurement Teams
- Prompt Engineering for the Energy Sector
- Prompt Engineering for Event Managers
- Prompt Engineering for Finance Teams
- Prompt Engineering for Researchers
- Prompt Engineering for Leaders
- Prompt Engineering for Healthcare Professionals
- Prompt Engineering for Founders and Startups
- Prompt Engineering for Retail
- Prompt Engineering for Hospitality and Tourism
- Prompt Engineering for IT Service Desk and Support Teams
- Prompt Engineering for Real Estate Professionals
- Prompt Engineering for Engineers
- Prompt Engineering for SMEs
- Prompt Engineering for Communications and Translation
- Prompt Engineering for Customer Service Teams
- Prompt Engineering for Logistics and Supply Chain Teams
- Prompt Engineering for Marketing Teams
- Prompt Engineering for Media and Journalism
- Prompt Engineering for Non-Profit Organisations
- Prompt Engineering for HR Teams
- Prompt Engineering for Pharma and Life Sciences
- Prompt Engineering for Manufacturing Teams
- Prompt Engineering for Product Managers
- Prompt Engineering for Project Managers
- Prompt Engineering for Quality Management Teams
- Prompt Engineering for Legal Professionals
- Prompt Engineering for Recruiters
- Prompt Engineering for Social Media Teams
- Prompt Engineering for Tax Advisers
- Prompt Engineering for Insurance Professionals
- Prompt Engineering for Sales Teams
- Prompt Engineering for the Public Sector
Prompt Engineering training near you
Frequently asked questions
Do these techniques work with every AI assistant?
Yes, the course is deliberately vendor-neutral. The principles – a clear task, relevant context, examples, structured output and review steps – work equally well in ChatGPT, Claude, Copilot, Gemini, Le Chat and other tools. Where assistants differ in detail, for example with projects or custom assistants, we show the corresponding features in each.
Won't better models soon make prompt engineering obsolete?
Models are getting better at interpreting vague requests, but they still cannot know what you do not tell them: audience, quality standards, internal requirements or relevant background. Good prompts are therefore mainly good task descriptions. Templates, prompt chains and quality checks also keep their value for teams as new models arrive.
What is a prompt library and how do we maintain it as a team?
A prompt library is an organised collection of proven templates for recurring tasks, each with its purpose, required inputs, a sample result and an owner. It can live in a shared document, a wiki or directly in the AI tool's projects. In the course you set up a first library and agree simple rules for maintenance and approval.
Prerequisites
Some initial experience with at least one AI assistant such as ChatGPT, Claude, Copilot or Gemini is helpful; no technical background is required.
A laptop with an up-to-date browser and access to at least one AI assistant, ideally the tool approved within your organisation.
Request without obligation
We will get back to you within one working day with a confirmation or an alternative suggestion.