Development & technology · Citizen Developers & Low-Code

AI training for Citizen Developers

Citizen developers are business users who build their own applications and automations without being professional software engineers. Until recently, low-code platforms quickly hit their limits whenever custom logic, integrations or data transformations were needed. AI coding tools push that boundary much further: a plain-language description becomes forms, workflows, scripts and small web apps, and AI explains error messages, formulas and expressions in understandable terms. Responsibility grows at the same time, because home-built solutions also process company data and need maintenance. In this course you learn to use vibe coding and AI agents to build useful solutions for your department, combine them sensibly with low-code platforms and stay within your IT governance rules.

Who is this course for?

  • Business users with automation ideas in administration, sales, procurement or HR
  • Power users of Excel, Power Platform or similar low-code tools
  • Process owners and business analysts
  • Members of digitalisation and innovation teams
  • IT leads setting up a citizen development programme

Typical challenges we address

  • Recurring manual tasks that IT has no capacity to automate
  • Low-code platforms hit limits with custom logic, integrations or data preparation
  • Little know-how on testing, documenting and running solutions safely
  • Risk of shadow IT without alignment with data protection and IT security

Practical scenarios from your field

Automating workflows

Describe approval processes, notifications and data transfers between email, spreadsheets, forms and business applications on low-code platforms, and have AI build the matching flows, expressions and conditions.

Building forms and small apps

Generate data entry forms, checklists or booking apps from a description, complete with validation, mandatory fields and simple data storage, and refine them step by step based on colleagues’ feedback.

Explaining formulas and expressions

Have complex Excel formulas, Power Fx or flow expressions explained in plain terms, track down errors and reliably write new calculations from a business description.

Cleaning and transforming data

Merge exports from different systems, remove duplicates, standardise formats and generate Python scripts or Power Query steps that make the preparation repeatable. Monthly preparation then takes minutes, not hours.

Connecting to interfaces

Use AI to understand how a REST interface works, configure connectors and set up simple API calls that bring data from business systems into your own solutions.

Documenting and testing solutions

Produce user guides, short technical documentation and test cases for home-built applications so colleagues and IT can understand, take over and keep running the solution.

Possible hands-on projects

Leave and cover planner

A small web app where team members enter absences, assign cover and give the team lead a monthly overview. Overlaps are flagged automatically.

Incoming invoice checker

A script that reads incoming PDF invoices, checks mandatory details and transfers the data into a structured spreadsheet for approval.

Request tracker

A simple ticketing tool for internal requests with a form, status history, assignments and automatic email notifications. Everyone keeps track of open and completed requests.

All 13 courses for Citizen Developers

Vibe & agentic coding (13)

Data protection & compliance

Home-built solutions also process company and employee data: you learn to respect GDPR requirements, IT approval processes, secure handling of credentials and the licence terms of platforms and generated code, so that no shadow IT emerges.

Prerequisites

You are confident with office applications and spreadsheets; no programming skills are required, though experience with a low-code platform helps.

Frequently asked questions

Do I need programming skills to work with AI as a citizen developer?

No. You describe what your solution should do and the AI generates forms, flows, formulas or scripts. What matters is stating your requirements clearly and checking results systematically. In the course you learn the essential concepts such as data, logic, interfaces and testing so you can steer precisely and narrow down errors yourself.

How do we avoid shadow IT?

With clear rules rather than bans: approved platforms and tools, defined data classes, a simple register of home-built solutions and a route for handing over to IT once an application becomes business-critical. In the course you learn to apply such rules, and IT leads gain ideas for setting up a citizen development programme.

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Total €949 plus VAT