Business fields · Executive & Office Assistants
AI training for Assistants and Office Managers
Assistants and office teams are the organisational hub of any business: they coordinate diaries and travel, prepare meetings, pull information together, handle correspondence and keep operations running smoothly. Generative AI is a particularly effective tool for this role. It drafts emails and letters in the right tone, summarises long email threads and documents, produces minutes, translates correspondence and structures presentations. AI agents and automations take over recurring workflows such as scheduling, filing or preparing expense claims. This frees up capacity for more demanding work in project coordination, communication and organisational development – making the assistant role more strategic.
Who is this course for?
- Executive and team assistants
- Office managers
- Secretariats in companies, law firms and public bodies
- Reception and facilities office staff
- Project assistants
Typical challenges we address
- Overflowing inboxes and many parallel requests
- Heavy coordination effort for meetings, travel and events
- Repetitive writing and formatting work
- Information scattered across emails, documents and tools
Practical scenarios from your field
Emails and correspondence
AI drafts replies, declines, invitations and reminders in the right tone, cuts long texts down to essentials and translates business correspondence – you review and send.
Summarising email threads
Long threads and documents are condensed into decisions, open questions and next steps so you can brief your manager in a few minutes. Pending actions are clearly flagged.
Meeting preparation and follow-up
Agendas, briefing packs and attendee information are prepared; after the meeting, notes become structured minutes with an action list. Owners and deadlines are assigned so follow-up works without extra coordination.
Travel and event planning
AI helps structure travel requirements, build event schedules and checklists and present information for attendees in a clear format. Comparison overviews of hotels and connections can also be produced quickly.
Presentations and documents
Bullet points become outlines and slide text, tables are cleaned and formatted and templates for recurring documents are standardised. The result is professional, consistently designed documents in far less time.
Automating routines
Recurring tasks such as filing attachments, collecting responses or chasing deadlines are linked up using no-code automation and AI agents. This saves valuable time every single day.
Possible hands-on projects
Meeting prep app
A small app that captures date, attendees and topics and generates an agenda, invitation text and a checklist for room and equipment.
Visitor registration
An internal form tool for guest registration that records visitor details, notifies reception and produces a daily overview. Privacy notices and safety briefings are included automatically.
Deadline reminder
A simple web app for maintaining contract, maintenance and submission deadlines that prepares timely reminders for the people responsible. Overdue items are highlighted on a simple dashboard.
All 15 courses for Assistants and Office Managers
AI for business (12)
- ChatGPT for Assistants and Office Managers
- Claude for Assistants and Office Managers
- Microsoft 365 Copilot for Assistants and Office Managers
- Google Gemini for Assistants and Office Managers
- AI Agents for Assistants and Office Managers
- Prompt Engineering for Assistants and Office Managers
- Generative AI for Assistants and Office Managers
- n8n for Assistants and Office Managers
- Make for Assistants and Office Managers
- Perplexity for Assistants and Office Managers
- Mistral Le Chat for Assistants and Office Managers
- EU AI Act & AI Compliance for Assistants and Office Managers
Vibe & agentic coding (3)
Data protection & compliance
Assistants often handle confidential correspondence, HR and board matters, which may only be processed in approved AI environments. In professions bound by confidentiality, such as law firms or medical practices, additional secrecy obligations apply, and third-party contact data is subject to the GDPR.
Prerequisites
Experience as an assistant, secretary or office manager and confident use of standard office software.
Frequently asked questions
Do I need any technical background?
No. If you are confident with email, word processing and spreadsheets, you have everything you need. The course works with real tasks from an assistant's day and shows step by step how to use AI assistants and simple automations. Templates from the course can be reused straight away.
How do I handle confidential content?
Confidential board, HR or client information belongs only in tools approved by your organisation. In the course you learn to anonymise content, work with placeholders and recognise when it is better not to use AI at all. You also draft simple rules to agree with your manager.
Request without obligation
We will get back to you within one working day with a confirmation or an alternative suggestion.