AI for business · Microsoft
Microsoft 365 Copilot training courses
Use Microsoft 365 Copilot and Copilot Chat in Word, Excel, PowerPoint, Outlook and Teams productively, securely and in line with permissions.
Microsoft 365 Copilot brings AI right into the applications where your daily work happens: Word, Excel, PowerPoint, Outlook and Teams. What sets it apart from publicly available chatbots is its grounding in your organisation's data via Microsoft Graph – Copilot can draw on the emails, meetings, chats and documents you already have access to. In this practical day you learn to use that connection deliberately: drafting content from existing files, summarising inboxes and long threads, following up on meetings and generating presentations from Word documents.
You also learn how the licensed Copilot differs from Copilot Chat, when web-grounded and when work-grounded answers make sense, and how to use both prebuilt and your own agents. A central topic is the permission model: Copilot only surfaces what you are allowed to see, so sharing settings in SharePoint, OneDrive and Teams directly determine the quality and security of results. You leave with tested prompts for every Office application and a clear understanding of responsible use within your tenant.
Core content of every Microsoft 365 Copilot course
Module 1 Copilot fundamentals and Microsoft Graph
- Microsoft 365 Copilot and Copilot Chat: capabilities and licensing
- Grounding in organisational data through Microsoft Graph
- Switching between web and work context and referencing specific files
- Prompt structure with goal, context, source and expectations
Module 2 Word and PowerPoint
- Drafting from existing documents, notes and emails
- Rewriting, shortening, adjusting tone and summarising text
- Generating presentations from Word documents or outlines
- Refining slides, adding speaker notes and sharpening key messages
Module 3 Excel and data analysis
- Querying tables, spotting trends and highlighting outliers
- Getting suggestions for formulas, calculated columns and conditional formatting
- Creating charts and pivot analyses from natural language
- Sanity-checking results and ensuring data quality
Module 4 Outlook, Teams and agents
- Summarising long email threads and drafting replies
- Summarising Teams meetings and extracting action items and open questions
- Using Copilot Pages and Notebooks for collaborative work
- Using prebuilt agents and creating your own with Agent Builder
Module 5 Permissions, data protection and governance
- The permission model: Copilot only shows what you can access
- Identifying oversharing in SharePoint, OneDrive and Teams
- Sensitivity labels, data boundaries and GDPR considerations
- Usage policies, team adoption and measuring impact
What you will be able to do
- You use Copilot in Word, Excel, PowerPoint, Outlook and Teams for your recurring tasks.
- You write prompts that draw on existing files, emails and meetings as context.
- You distinguish between Microsoft 365 Copilot and Copilot Chat and choose the right mode.
- You use prebuilt agents and create a simple agent of your own for your team.
- You understand the permission model and help keep data secure through clean sharing practices.
All 45 Microsoft 365 Copilot courses
Business fields (45)
- Microsoft 365 Copilot for Assistants and Office Managers
- Microsoft 365 Copilot for the Automotive Industry
- Microsoft 365 Copilot for Banks
- Microsoft 365 Copilot for Construction and Architecture
- Microsoft 365 Copilot for Consultants
- Microsoft 365 Copilot for Educators
- Microsoft 365 Copilot for Accounting Teams
- Microsoft 365 Copilot for Compliance and Data Protection Teams
- Microsoft 365 Copilot for Content and PR Teams
- Microsoft 365 Copilot for Controllers
- Microsoft 365 Copilot for Data Analysis and Excel
- Microsoft 365 Copilot for E-Commerce Teams
- Microsoft 365 Copilot for Procurement Teams
- Microsoft 365 Copilot for the Energy Sector
- Microsoft 365 Copilot for Event Managers
- Microsoft 365 Copilot for Finance Teams
- Microsoft 365 Copilot for Researchers
- Microsoft 365 Copilot for Leaders
- Microsoft 365 Copilot for Healthcare Professionals
- Microsoft 365 Copilot for Founders and Startups
- Microsoft 365 Copilot for Retail
- Microsoft 365 Copilot for Hospitality and Tourism
- Microsoft 365 Copilot for IT Service Desk and Support Teams
- Microsoft 365 Copilot for Real Estate Professionals
- Microsoft 365 Copilot for Engineers
- Microsoft 365 Copilot for SMEs
- Microsoft 365 Copilot for Communications and Translation
- Microsoft 365 Copilot for Customer Service Teams
- Microsoft 365 Copilot for Logistics and Supply Chain Teams
- Microsoft 365 Copilot for Marketing Teams
- Microsoft 365 Copilot for Media and Journalism
- Microsoft 365 Copilot for Non-Profit Organisations
- Microsoft 365 Copilot for HR Teams
- Microsoft 365 Copilot for Pharma and Life Sciences
- Microsoft 365 Copilot for Manufacturing Teams
- Microsoft 365 Copilot for Product Managers
- Microsoft 365 Copilot for Project Managers
- Microsoft 365 Copilot for Quality Management Teams
- Microsoft 365 Copilot for Legal Professionals
- Microsoft 365 Copilot for Recruiters
- Microsoft 365 Copilot for Social Media Teams
- Microsoft 365 Copilot for Tax Advisers
- Microsoft 365 Copilot for Insurance Professionals
- Microsoft 365 Copilot for Sales Teams
- Microsoft 365 Copilot for the Public Sector
Microsoft 365 Copilot training near you
Frequently asked questions
What is the difference between Microsoft 365 Copilot and Copilot Chat?
Copilot Chat is available to many work accounts without an additional licence and answers mainly from web content and uploaded files. The licensed Microsoft 365 Copilot also reaches your emails, meetings and documents through Microsoft Graph and is built directly into Word, Excel, PowerPoint, Outlook and Teams.
Can Copilot see my colleagues' confidential files?
Copilot respects existing permissions and only surfaces content you can already access yourself. Problems arise when files are shared too broadly – with the entire organisation, for instance. In the course you learn how to spot such oversharing and how to fix it properly together with your IT team.
Do I need prompting experience for this course?
No. We start with the fundamentals of good prompts and practise them directly in the Office applications. What matters is that you are comfortable using Word, Excel, PowerPoint, Outlook and Teams day to day. Everything else – from referencing files to working with agents – we build up step by step through realistic tasks.
Prerequisites
Confident everyday use of Word, Excel, PowerPoint, Outlook and Teams; no prior AI knowledge is required.
A laptop with access to Microsoft 365 via your work account; a Microsoft 365 Copilot licence is ideal for all exercises, while Copilot Chat covers part of the content.
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