Training course – AI Agents – Media & Journalism

AI Agents for Media and Journalism

Agentic AI for business teams: understand AI agents, automate workflows safely and keep control with human-in-the-loop and governance.

Duration
6 hours, one session
Format
Online or on-site
Language
German or English
Participants
open dates or exclusive for your team
Certificate
Certificate of attendance

Overview

“AI Agents for Media and Journalism” is a hands-on course for roles such as Reporters and editors in print, online and broadcast, News desk chiefs and section editors and Social media and audience teams. Rather than learning AI Agents in the abstract, you work on tasks from your daily routine – with examples, exercises and templates from Media & Journalism.

AI agents go a step beyond conventional chat assistants: they plan sub-tasks, use tools such as search, files or business applications and complete multi-step work largely on their own. In this compact course you will learn how agents are built, how they differ from chatbots and traditional automation, and which tasks genuinely justify their use. Widely used platforms serve as practical examples, including Microsoft Copilot Studio, custom GPTs and Claude with projects and tool connections.

In the hands-on sessions you design agent workflows for tasks from your own area of work, from triaging requests through research and drafting to handing results over to business systems. You decide where a person reviews and approves, which permissions an agent receives and how errors are detected. A dedicated block covers governance, data protection and accountability, so that your agents not only work but remain controllable, traceable and defensible within your organisation.

Newsrooms, publishers, broadcasters and content teams are caught between economic pressure and the demands of quality journalism. Generative AI is fundamentally changing research, production and distribution. It helps reporters work through documents and datasets faster, transcribe and summarise interviews, develop headline and teaser variants, adapt stories for different channels and make archives searchable. AI agents can sort wire copy or handle monitoring tasks. At the same time, AI raises core questions: how do you safeguard accuracy, how do you make AI use transparent to your audience and how do you respect copyright? Media professionals therefore need competence in both productive use and critical verification.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Who is this course for?

  • Reporters and editors in print, online and broadcast
  • News desk chiefs and section editors
  • Social media and audience teams
  • Freelance journalists
  • Content and corporate publishing teams

Typical challenges we address

  • Intense time pressure alongside a growing number of channels and formats
  • Large volumes of documents, data and wire material
  • Safeguarding accuracy and credibility
  • Unresolved questions about copyright and labelling of AI content

What you will be able to do

  • You can explain how AI agents are structured and clearly distinguish them from chatbots and classic automation.
  • You can select a suitable agent platform for your requirements using transparent criteria.
  • You can design an agent workflow for a real process in your area and build a working prototype.
  • You can define human-in-the-loop checkpoints, test cases and escalation rules.
  • Use AI for research, transcription and production efficiently and faithfully to sources.
  • Check AI output systematically for accuracy and avoid typical pitfalls.
  • Apply rules on copyright, labelling and press ethics confidently when using AI.

Course outline

Module 1 What makes an AI agent
  • Agent building blocks: language model, instructions, knowledge, tools and memory
  • How agents differ from chatbots, macros and classic workflow automation
  • Levels of autonomy: from suggestion-making assistants to agents that act independently
  • Realistically judging which tasks suit agents and which do not
Module 2 Platform overview: Copilot Studio, GPTs and Claude
  • Microsoft Copilot Studio: agents grounded in company data and connected to Microsoft 365
  • Custom GPTs: configuring instructions, knowledge files and actions
  • Claude with projects, knowledge bases and tool access via the Model Context Protocol
  • Selection criteria: data access, integrations, administration and licensing
Module 3 Designing and building agent workflows
  • Breaking tasks into steps and defining hand-offs between agent and human
  • Writing system instructions, examples and knowledge sources for consistent output
  • Connecting tools: search, documents, email, spreadsheets and business applications
  • Building a prototype agent for a real process from your own area
Module 4 Human-in-the-loop, quality and error handling
  • Setting approval steps, escalation rules and thresholds for human review
  • Test cases, evaluation criteria and spot checks for quality assurance
  • Common failure modes: wrong tool choice, endless loops and fabricated facts
  • Using structured user feedback to improve the agent over time
Module 5 Governance, security and roll-out
  • Roles and responsibilities across business units, IT, data protection and works council
  • Least-privilege permissions, logging and protection against prompt injection
  • Positioning under the EU AI Act and GDPR: transparency, documentation and data flows
  • From pilot agent to production: operation, maintenance and measuring success
Module 6 Practice lab: Media & Journalism
  • Document research
  • Transcribing and analysing interviews
  • Headlines and teasers
  • Adapting formats
  • Unlocking the archive
  • Supporting fact-checking
Module 7 Data protection, quality & transfer to daily work
  • Press codes and journalistic due diligence apply unchanged: AI output must be verified and AI use made transparent to the audience in line with in-house guidelines. Copyright and related rights in source material and generated content must be respected, and source protection rules out entering confidential source information into unapproved tools.
  • Ground rules for safe AI use in your team
  • Checking results: facts, sources, tests and the four-eyes principle
  • Personal action plan for the next 30 days
  • Open questions, outlook and resources for further learning

Practical scenarios from your field

Document research

Lengthy reports, court rulings, budgets or leaked datasets are searched and summarised with AI and checked for relevant passages – every statement is then verified against the source.

Transcribing and analysing interviews

Audio and video interviews are transcribed, key statements and quotes are highlighted and sorted by topic, so stories can be written faster and quotes attributed precisely.

Headlines and teasers

For a finished story, AI generates variants for headlines, standfirsts, social posts and push alerts that match the brand's tone and from which the editors choose.

Adapting formats

An article is turned into newsletter summaries, explainers, podcast scripts or easy-read versions without changing what it says. Editors check every version for accuracy and house style before publication.

Unlocking the archive

Archive material is tagged, summarised and made searchable so that background, timelines and earlier coverage can be retrieved quickly. Dossiers on people, places and topics stay up to date with little effort.

Supporting fact-checking

AI helps identify checkable claims in texts, formulate verification questions and point out contradictions; the verification itself is done with primary sources. Due diligence becomes more systematic.

Prerequisites

You should already use an AI assistant such as ChatGPT, Copilot or Claude on a regular basis. No programming skills are required. Professional experience in journalism or editorial work; no technical background required.

Technical requirements

You will need a laptop with an up-to-date browser. Ideally you have access to at least one agent platform such as Copilot Studio, ChatGPT with GPTs or Claude; practice accounts can be provided if needed.

Data protection & compliance

Press codes and journalistic due diligence apply unchanged: AI output must be verified and AI use made transparent to the audience in line with in-house guidelines. Copyright and related rights in source material and generated content must be respected, and source protection rules out entering confidential source information into unapproved tools.

Dates & locations

For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.

  • Munich Wed, 16 December 2026 6 hrs Request
  • Salzburg Wed, 16 December 2026 6 hrs Request
  • Berlin Wed, 16 December 2026 6 hrs Request
  • Augsburg Fri, 11 December 2026 6 hrs Request
  • Hanover Wed, 16 December 2026 6 hrs Request
  • Bremen Fri, 11 December 2026 6 hrs Request
  • Stuttgart Mon, 14 December 2026 6 hrs Request
  • Kaiserslautern Tue, 15 December 2026 6 hrs Request
  • Online Wed, 16 December 2026 6 hrs Request

Frequently asked questions

Do I need programming skills to build AI agents?

No. The platforms used on the course rely on visual interfaces, plain-language instructions and ready-made connectors. You learn to specify agents precisely from a business perspective, connect tools and test workflows. Where deeper technical integration would be needed, you will know which requirements to put to your IT team.

Which platform will we use during the course?

The course is vendor-neutral and uses Microsoft Copilot Studio, custom GPTs and Claude as examples. You build your prototype on the platform that is available or planned in your organisation. The principles of workflow design, control and governance you learn carry over to other agent solutions as well.

How do I stop an agent from acting without control?

Through deliberate design: agents receive only the minimum permissions they need, critical actions such as sending, booking or deleting require human approval, and every step is logged. In addition, you define test cases and escalation rules. These are exactly the control mechanisms you develop for your own use case during the course.

Does AI-generated content need to be labelled?

That is determined by legislation, voluntary commitments and your organisation's guidelines. The EU AI Act sets transparency obligations for certain AI-generated content, and many newsrooms go further with their own policies. In the course we discuss when labelling is required and how to document editorial responsibility.

Can I use AI for fact-checking?

AI helps identify checkable claims and plan verification steps, but it is not a reliable source in itself. Language models can state false facts plausibly. Verification always relies on primary sources, documents and conversations. The course demonstrates a workflow that uses AI as an assistant without compromising rigour.

How much does “AI Agents for Media and Journalism” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.

Can the course be tailored to our team?

Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.

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