AI Agents · Online

AI Agents training online

Agentic AI for business teams: understand AI agents, automate workflows safely and keep control with human-in-the-loop and governance.

All 45 AI Agents courses can be booked as interactive live online training – with a trainer, exercises and breakout sessions.

AI agents go a step beyond conventional chat assistants: they plan sub-tasks, use tools such as search, files or business applications and complete multi-step work largely on their own. Over two days you will learn how agents are built, how they differ from chatbots and traditional automation, and which tasks genuinely justify their use. Widely used platforms serve as practical examples, including Microsoft Copilot Studio, custom GPTs and Claude with projects and tool connections.

Every course is also available as live online training: with a real trainer, interactive exercises, breakout rooms and a shared lab environment. All you need is a laptop, a headset and a stable internet connection – join from anywhere in Germany, Austria, Switzerland and beyond.

Suggested dates – Online

All dates are suggestions – your preferred date is always possible.

  • Wed, 25 November 2026 – Thu, 26 November 2026 Online Request
  • Thu, 10 December 2026 – Fri, 11 December 2026 Online Request
  • Mon, 11 January 2027 – Tue, 12 January 2027 Online Request
  • Thu, 28 January 2027 – Fri, 29 January 2027 Online Request
  • Mon, 1 February 2027 – Tue, 2 February 2027 Online Request
  • Tue, 9 February 2027 – Wed, 10 February 2027 Online Request

Core content of every AI Agents course

Module 1 What makes an AI agent
  • Agent building blocks: language model, instructions, knowledge, tools and memory
  • How agents differ from chatbots, macros and classic workflow automation
  • Levels of autonomy: from suggestion-making assistants to agents that act independently
  • Realistically judging which tasks suit agents and which do not
Module 2 Platform overview: Copilot Studio, GPTs and Claude
  • Microsoft Copilot Studio: agents grounded in company data and connected to Microsoft 365
  • Custom GPTs: configuring instructions, knowledge files and actions
  • Claude with projects, knowledge bases and tool access via the Model Context Protocol
  • Selection criteria: data access, integrations, administration and licensing
Module 3 Designing and building agent workflows
  • Breaking tasks into steps and defining hand-offs between agent and human
  • Writing system instructions, examples and knowledge sources for consistent output
  • Connecting tools: search, documents, email, spreadsheets and business applications
  • Building a prototype agent for a real process from your own area
Module 4 Human-in-the-loop, quality and error handling
  • Setting approval steps, escalation rules and thresholds for human review
  • Test cases, evaluation criteria and spot checks for quality assurance
  • Common failure modes: wrong tool choice, endless loops and fabricated facts
  • Using structured user feedback to improve the agent over time
Module 5 Governance, security and roll-out
  • Roles and responsibilities across business units, IT, data protection and works council
  • Least-privilege permissions, logging and protection against prompt injection
  • Positioning under the EU AI Act and GDPR: transparency, documentation and data flows
  • From pilot agent to production: operation, maintenance and measuring success

AI Agents courses in Online

AI Agents · MunichAI Agents · SalzburgAI Agents · BerlinAI Agents · AugsburgAI Agents · HanoverAI Agents · BremenAI Agents · StuttgartAI Agents · Kaiserslautern

Request without obligation

We will get back to you within one working day with a confirmation or an alternative suggestion.

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Total €949 plus VAT