Training course · AI Image & Video Generation · Retail & E-Commerce

AI Image & Video Generation for Retail

Create images and video with Midjourney, GPT-Image, Adobe Firefly and Runway: prompting, image rights, brand consistency and workflows.

Duration
1 day (7 hrs)
Format
Online or on-site
Language
German or English
Participants
open dates or exclusive for your team
Certificate
Certificate of attendance

Overview

This course connects AI Image & Video Generation with the everyday processes of Retail & E-Commerce. Participants work on realistic scenarios and leave with prompts, workflows and checklists they can use straight away.

AI image and video generators are changing how visuals are produced for campaigns, presentations, product pages and training materials. In this hands-on day you will get to know the key tools, including Midjourney, image generation in ChatGPT, Adobe Firefly and Runway, and understand how they differ in style, handling, licensing terms and purpose. You will practise structured prompting for subject, composition, lighting and style, and learn to vary, edit and adapt results for different formats.

Using these images responsibly matters just as much as creating them. You will clarify which usage rights apply to AI-generated content, where the risks lie regarding personality rights, trade marks and copyright, and when labelling is advisable or required. You will also develop methods to keep visual language and corporate design consistent across many assets, for example with style references and prompt templates. Finally, you will set up a repeatable workflow from idea through approval to publication.

Whether bricks-and-mortar stores, online shops, wholesale or omnichannel, retail works with large ranges, thin margins and high customer expectations. Generative AI helps wherever there is lots of text, lots of data and lots of customer contact. It writes product descriptions and category pages, maintains product master data, answers customer service enquiries, analyses reviews and return reasons and supports promotion planning and campaigns. AI agents can check order status, pre-sort complaints or bundle supplier requests. For buying and category management, AI becomes a tool for commenting on sales data and preparing range decisions. The key is balancing efficiency, brand voice and legally accurate product information.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Who is this course for?

  • E-commerce and online shop teams
  • Buying and category management
  • Store and area managers
  • Customer service and returns management
  • Retail marketing and CRM

Typical challenges we address

  • Large ranges requiring heavy effort for product copy and master data
  • High volumes of customer enquiries, complaints and returns
  • Seasonal peaks and short-notice promotions
  • Data from tills, web shop and merchandise systems that is hard to combine

What you will be able to do

  • You can choose the right image or video tool for a task based on clear criteria.
  • You can write structured prompts that deliberately control subject, composition, lighting and style.
  • You can edit and adapt AI images and short clips for different channels and formats.
  • You can assess legal risks around copyright, trade marks, personality rights and labelling duties.
  • Produce product copy and campaign content at scale with AI in a consistent brand voice.
  • Analyse customer feedback, returns and sales data with AI in a structured way.
  • Identify service cases and processes that can be automated with AI agents.

Course outline

Module 1 Tool overview
  • Midjourney, GPT-Image, Adobe Firefly and other image generators compared
  • Video generation with Runway and similar tools: text-to-video and image-to-video
  • Strengths, limitations and typical use cases for each tool
  • Selection criteria: image quality, usability, licensing terms and enterprise features
Module 2 Prompting for images and video
  • Anatomy of an image prompt: subject, setting, composition, lighting, perspective and style
  • Using aspect ratios, variations, negative instructions and style references
  • Describing camera movement, scene progression and duration in video prompts
  • Working iteratively: assessing, refining and documenting results
Module 3 Editing, extending and refining
  • Generative fill, expanding canvases and removing unwanted elements
  • Swapping backgrounds, staging product shots and adapting formats
  • Upscaling and post-production in common graphics software
  • Preparing short clips for social media, presentations and websites
Module 4 Image rights, labelling and risk
  • Copyright status of AI-generated content and providers’ terms of use
  • Risks involving real people, trade marks, protected works and style imitation
  • Transparency and labelling duties under the EU AI Act, particularly for deepfakes
  • Content credentials and internal documentation of how images were created
Module 5 Brand consistency and production workflow
  • Translating visual identity and corporate design into prompt templates and style guides
  • Using style references and consistent characters or products across series
  • Defining a workflow from briefing through generation and review to approval
  • Organising asset management, versioning and team collaboration
Module 6 Practice lab: Retail & E-Commerce
  • Product copy at scale
  • Cleaning master data
  • Supporting customer service
  • Analysing reviews and returns
  • Promotions and campaigns
  • Commenting on sales data
Module 7 Data protection, quality & transfer to daily work
  • Customer data from web shop, CRM and loyalty programmes is subject to the GDPR, and marketing activities to consent and unfair competition rules. Product information, price displays and advertising claims must comply with consumer protection law, and customer-facing AI chatbots must be disclosed as such under the EU AI Act.
  • Ground rules for safe AI use in your team
  • Checking results: facts, sources, tests and the four-eyes principle
  • Personal action plan for the next 30 days
  • Open questions, outlook and resources for further learning

Practical scenarios from your field

Product copy at scale

Manufacturer data and attributes become consistent, search-optimised product descriptions, bullet points and category pages in several languages, with mandatory details carried over accurately. Spot checks happen before publishing.

Cleaning master data

AI helps standardise product data, detect missing attributes, normalise colours and sizes and assign products to the correct categories – with spot checks by the team.

Supporting customer service

Enquiries about delivery status, exchanges, warranty or product details are classified and given draft replies; AI agents can handle standard cases directly. Complex cases are handed to staff with a summary.

Analysing reviews and returns

Customer reviews and return reasons are grouped by themes such as fit, quality or inaccurate descriptions in order to improve copy, range and suppliers in a targeted way.

Promotions and campaigns

Promotion plans, newsletters, social posts and copy for leaflets or displays are created for each target group and aligned with seasonal occasions. Results of past promotions inform the planning.

Commenting on sales data

For buying and category management, AI summarises sales data, explains variances against last year and plan and prepares arguments for supplier negotiations. Figures come from the merchandise system.

Prerequisites

Design experience is helpful but not required. You should have a basic familiarity with digital image formats and your organisation’s corporate design. Professional experience in store-based or online retail; no technical background required.

Technical requirements

You will need a laptop with an up-to-date browser. Access to at least one image generator such as ChatGPT, Midjourney or Adobe Firefly is ideal; trial access is provided for selected exercises.

Data protection & compliance

Customer data from web shop, CRM and loyalty programmes is subject to the GDPR, and marketing activities to consent and unfair competition rules. Product information, price displays and advertising claims must comply with consumer protection law, and customer-facing AI chatbots must be disclosed as such under the EU AI Act.

Suggested dates

All dates are suggestions – your preferred date is always possible.

  • Tue, 24 November 2026 Online Request
  • Tue, 1 December 2026 Munich Request
  • Wed, 9 December 2026 Online Request
  • Thu, 17 December 2026 Stuttgart Request
  • Tue, 12 January 2027 Online Request
  • Tue, 19 January 2027 Berlin Request

Frequently asked questions

Can I use AI-generated images commercially?

That depends mainly on the provider’s terms of use and your subscription plan. In addition, purely AI-generated content generally does not enjoy copyright protection under German and most European law, which limits exclusivity. On the course you learn to check licensing terms, recognise risks around trade marks and real people, and document how assets were created.

How do I achieve a consistent look for my brand?

Consistency comes from a system: you translate your corporate design into fixed prompt components, use style and subject references, and define colours, framing and lighting moods as binding rules. A review step and a library of approved reference images then ensure that several people in the team can produce coherent results.

Do I have to label AI-generated images and videos?

The EU AI Act sets out transparency obligations, particularly for deepfakes, meaning realistic depictions of people, places or events. Platform rules and advertising standards also apply. On the course you clarify when labelling is mandatory, when it is sensible on a voluntary basis and how to establish a consistent practice across your organisation.

How do I make sure AI product copy is accurate?

Feed the AI only verified product data, specify which details must not be changed and run systematic spot checks. Dimensions, materials, mandatory labelling and advertising claims are critical. In the course you develop a workflow with templates and review steps for producing copy at scale.

Is AI worthwhile for smaller retailers too?

Smaller teams in particular benefit, because AI takes on tasks there is otherwise no capacity for – such as product copy, newsletters or customer replies. Many features can be used without major investment. The course shows pragmatic starting points that work without an IT department.

How much does “AI Image & Video Generation for Retail” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 1 training day(s) with a live trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. Our suggested dates are just a guide. In the request form you can always describe your preferred date or period in free text – we check availability and confirm within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart or Kaiserslautern. We can also run the course exclusively for your team.

More courses for Retail

More AI Image & Video Generation courses

All 15 AI Image & Video Generation courses

AI Image & Video Generation · MunichAI Image & Video Generation · SalzburgAI Image & Video Generation · BerlinAI Image & Video Generation · AugsburgAI Image & Video Generation · HanoverAI Image & Video Generation · BremenAI Image & Video Generation · StuttgartAI Image & Video Generation · KaiserslauternAI Image & Video Generation · Online