Professional training – Windows Server & Microsoft Infrastructure

Windows Server Troubleshooting

Get confident with Windows Server Troubleshooting in 6 hours: focus on Event Viewer and logs, Performance monitoring with perfmon and Boot problems and recovery, live with a trainer, online or on-site.

Duration
6 hours, one session
Level
Expert
Format
Online or on-site
Language
German or English
Certificate
Certificate of attendance

Overview

“Windows Server Troubleshooting” is designed for roles such as System administrators and IT operations and Help desk and support staff moving into administration. In 6 hours you work your way through Event Viewer and logs, Performance monitoring with perfmon and Boot problems and recovery in a structured way – with plenty of practice and time for your questions.

Windows Server, Active Directory and Microsoft cloud services form the foundation for identities, workplaces and collaboration in most organizations. Hybrid scenarios with Entra ID, Intune and Microsoft 365 noticeably raise the bar for administrators. Our Windows Server Troubleshooting courses are for teams who want to run, secure and automate directory services, servers and endpoints reliably. You work in a provided lab environment on typical operational tasks and failure patterns, not on slide examples. The course runs online or on site, lasts one day and is offered at a fixed price per participant.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Focus areas of the course

Event Viewer and logsPerformance monitoring with perfmonBoot problems and recoveryNetwork diagnosticsSysinternals toolsCrash analysis overview

Who is this course for?

  • System administrators and IT operations
  • Help desk and support staff moving into administration
  • IT architects focused on Microsoft environments
  • Security officers and compliance teams

What you will be able to do

  • You know the key topics of Windows Server Troubleshooting – Event Viewer and logs, Performance monitoring with perfmon, Boot problems and recovery, Network diagnostics, Sysinternals tools and Crash analysis overview – and can apply them in practice.
  • You set up Windows Server Troubleshooting correctly and operate it securely.
  • You delegate permissions and enforce security requirements consistently.
  • You narrow down Windows Server Troubleshooting issues systematically and resolve them.
  • You automate routine tasks with PowerShell and document your configuration.

Course outline

Module 1 Concepts and architecture of Windows Server Troubleshooting
  • Structure, roles and components involved at a glance
  • Where Windows Server Troubleshooting fits into on-premises and hybrid Microsoft environments
  • Licensing and feature boundaries, as far as relevant for planning
  • Typical use cases in mid-sized and large organizations
Module 2 Focus areas: Windows Server Troubleshooting
  • Event Viewer and logs
  • Performance monitoring with perfmon
  • Boot problems and recovery
  • Network diagnostics
  • Sysinternals tools
  • Crash analysis overview
Module 3 Setup and configuration
  • Prerequisites and preparing the lab environment
  • Installing and initially configuring Windows Server Troubleshooting step by step
  • Permissions, delegation and administrative separation
  • Integration with directory services, DNS and networking
Module 4 Operations, security and automation
  • Handling daily administration tasks efficiently
  • Hardening according to common security recommendations
  • Automating tasks with PowerShell and templates
  • Monitoring, reports and log evaluation
Module 5 Troubleshooting and hands-on labs
  • Systematic troubleshooting with event logs and diagnostic tools
  • Reproducing and fixing typical Windows Server Troubleshooting issues
  • Backup, recovery and emergency procedures
  • Case studies from real administration scenarios
Module 6 Transfer to your daily work
  • Exercise based on a realistic case
  • Typical mistakes and how to avoid them
  • Checklist and templates to take away
  • Open questions, outlook and resources for further learning

Prerequisites

Basic knowledge of Windows and networking (TCP/IP, DNS) is helpful. Entry-level courses require no administration experience. Solid hands-on experience with the topic is expected.

Technical requirements

Laptop with a current browser and RDP client; the lab environment for Windows Server Troubleshooting is provided by us.

Dates & locations

For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.

  • Munich Tue, 15 December 2026 6 hrs Request
  • Salzburg Tue, 15 December 2026 6 hrs Request
  • Berlin Mon, 14 December 2026 6 hrs Request
  • Augsburg Thu, 10 December 2026 6 hrs Request
  • Hanover Thu, 10 December 2026 6 hrs Request
  • Bremen Mon, 14 December 2026 6 hrs Request
  • Stuttgart Wed, 16 December 2026 6 hrs Request
  • Kaiserslautern Wed, 16 December 2026 6 hrs Request
  • Online Fri, 11 December 2026 6 hrs Request

Frequently asked questions

Who is the Windows Server Troubleshooting course suited for?

It is for administrators, support staff and architects who operate or introduce Windows Server Troubleshooting. Beginners learn concepts and standard tasks, while experienced teams deepen security, automation and troubleshooting. We align the focus areas in a short pre-call.

Do we work in our own environment or in a lab?

For Windows Server Troubleshooting we provide an isolated lab environment where you can change configurations safely and provoke failures on purpose. Your production systems stay untouched. We can discuss scenarios from your daily work conceptually as case studies.

How much does “Windows Server Troubleshooting” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.

Can the course be tailored to our team?

Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.

More courses in Windows Server & Microsoft Infrastructure

All 28 courses in Windows Server & Microsoft Infrastructure