Training course · Vibe Coding · Hospitality & Tourism

Vibe Coding for Hospitality and Tourism

Build software in natural language: from prompt to app, rapid iteration, quality and security checks, and turning prototypes into production.

Duration
2 days (14 hrs)
Format
Online or on-site
Language
German or English
Participants
open dates or exclusive for your team
Certificate
Certificate of attendance

Overview

This course connects Vibe Coding with the everyday processes of Hospitality & Tourism. Participants work on realistic scenarios and leave with prompts, workflows and checklists they can use straight away.

Vibe coding lets business users without any programming knowledge build digital tools of their own. You describe in everyday language what a mini app, dashboard or form should do, and tools such as Lovable, Claude, ChatGPT Canvas or Replit generate a working solution. Helpers for your daily work can take shape quickly, without waiting for IT to free up capacity. This course shows you step by step how to make it work, which habits lead to good results, and what really matters along the way.

During the course you build applications drawn from your own work: a KPI overview, a data entry form, a small calculator or an automation for recurring chores. At the same time you learn to assess the risks realistically. Which data may go into such tools, who will run and maintain the solution, and when must IT be involved? With this knowledge you can create useful solutions that are accepted within the organisation and remain secure and sustainable in the long term.

In hotels, restaurants and tourism, the guest experience is everything – and it starts long before arrival. Generative AI helps teams answer enquiries quickly and in several languages, build group and conference proposals, respond professionally to reviews and produce content for websites, booking platforms and social media. AI agents can handle standard questions about arrival, parking or check-in times around the clock and pre-qualify booking requests. Behind the scenes, AI-supported analysis assists with rostering, purchasing and pricing. Especially at a time of staff shortages, AI frees up space for the personal hospitality that no technology can replace.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Who is this course for?

  • Hotel management and front office teams
  • Reservations and sales departments
  • Destination management organisations and tourist boards
  • Tour operators and travel agencies
  • Food and beverage and banqueting managers

Typical challenges we address

  • Staff shortages combined with high service expectations
  • Many enquiries in different languages across numerous channels
  • Public reviews that need prompt, professional responses
  • Heavy effort for proposals, content and guest communication

What you will be able to do

  • You build your own mini apps, dashboards and forms through vibe coding without programming skills.
  • You describe requirements clearly enough for AI tools to produce usable solutions.
  • You improve your applications step by step and check the results for accuracy.
  • You automate simple recurring tasks in your working environment.
  • Answer enquiries and reviews with AI faster, in several languages and in your property's style.
  • Create proposals, content and guest communication efficiently with AI support.
  • Identify operational processes that AI agents and automation can relieve.

Course outline

Day 1

Module 1 Understanding vibe coding as a business user
  • What vibe coding is and what you can achieve without programming skills
  • Tools at a glance: Lovable, Claude, ChatGPT Canvas, Replit and similar platforms
  • Spotting good candidates for your own tools at work
  • Realistic expectations: strengths, limits and common pitfalls
Module 2 Describing and building your own mini app
  • Capturing goal, users, inputs and desired outcome in plain words
  • Generating a first version and clicking through it together
  • Improving look, wording and flow with targeted feedback
  • Saving milestones and returning to an earlier version when things go wrong
Module 3 Dashboards, forms and calculators
  • Turning Excel or CSV data into an interactive dashboard
  • Building entry forms with required fields and plausibility checks
  • Creating calculators and decision aids for your team
  • Checking results for accuracy with test data and spot checks
Module 4 Automating routine work
  • Identifying recurring tasks that lend themselves to automation
  • Building simple automations for reports, notifications or file storage
  • Discussing connections to existing tools via approved interfaces
  • Documenting automations clearly and handing them over to colleagues

Day 2

Module 5 Risks and coordination with IT
  • Which data may and may not go into AI tools: data protection and confidentiality
  • Managing access rights, sharing settings and public links deliberately
  • Avoiding shadow IT: clarifying operation, maintenance and ownership
  • Preparing a handover to IT when a solution grows or becomes critical
Module 6 Hands-on project: your own solution for Hospitality & Tourism
  • Conference proposal generator – A small web app that captures conference requests via a form and generates a proposal with room, catering and schedule based on the house template.
  • Review analyser – An internal tool that imports exported guest reviews, groups them by topics such as cleanliness, breakfast or service and shows trends.
  • Digital guest directory – A mobile web app with property information, restaurant hours and local tips, maintained in several languages and accessed via a QR code in the room.
Module 7 Data protection, quality & transfer to daily work
  • Guest data such as ID, payment and preference information is subject to the GDPR and belongs only in approved systems; marketing emails require valid consent. Guest-facing AI chatbots must be disclosed as such under the EU AI Act, and price and service information must comply with consumer protection rules.
  • Ground rules for safe AI use in your team
  • Checking results: facts, sources, tests and the four-eyes principle
  • Personal action plan for the next 30 days
  • Open questions, outlook and resources for further learning

Practical scenarios from your field

Multilingual guest enquiries

AI drafts replies to questions about availability, facilities, arrival or special requests in the guest's language and the house style, which the team reviews and sends.

Responding to reviews

Online reviews are analysed and answered with individual, appreciative responses; recurring criticism is summarised for quality management. Complaints that need action are also forwarded to the relevant department so issues are fixed promptly.

Group and conference proposals

Key details on attendee numbers, rooms, catering and side programme become structured proposals with a running order, adjusted to the property's price lists and terms.

Content for websites and platforms

Room, package and destination descriptions, newsletters and social posts are created seasonally for each target group and optimised for search engines. Content stays consistent across all channels.

Automating guest communication

Pre-arrival emails, upselling offers, check-in information and post-stay surveys are personalised with AI and sent at the right moment through automations. Language and stay purpose are considered where consent exists.

Supporting internal operations

Training materials for new staff, standard operating procedures, draft rotas and shift handover notes are produced faster and kept up to date. Important information is not lost between shifts.

Possible hands-on projects

Conference proposal generator

A small web app that captures conference requests via a form and generates a proposal with room, catering and schedule based on the house template.

Review analyser

An internal tool that imports exported guest reviews, groups them by topics such as cleanliness, breakfast or service and shows trends.

Digital guest directory

A mobile web app with property information, restaurant hours and local tips, maintained in several languages and accessed via a QR code in the room.

Prerequisites

No programming knowledge is required; confident use of a browser, office applications and spreadsheets is enough. Hands-on experience in hotels, food service or tourism; no technical background required.

Technical requirements

Your own laptop with an up-to-date browser, Git and an AI coding tool of your choice, such as an AI editor or coding agent with an active account.

Data protection & compliance

Guest data such as ID, payment and preference information is subject to the GDPR and belongs only in approved systems; marketing emails require valid consent. Guest-facing AI chatbots must be disclosed as such under the EU AI Act, and price and service information must comply with consumer protection rules.

Suggested dates

All dates are suggestions – your preferred date is always possible.

  • Mon, 23 November 2026 – Tue, 24 November 2026 Online Request
  • Tue, 1 December 2026 – Wed, 2 December 2026 Augsburg Request
  • Thu, 17 December 2026 – Fri, 18 December 2026 Online Request
  • Mon, 18 January 2027 – Tue, 19 January 2027 Online Request
  • Tue, 26 January 2027 – Wed, 27 January 2027 Bremen Request
  • Mon, 8 February 2027 – Tue, 9 February 2027 Online Request

Frequently asked questions

Is vibe coding only suitable for quick prototypes?

Vibe coding shines with prototypes, internal tools and experiments. With the right practices, namely clear specifications, tests, reviews and sound version control, results can also be turned into production-ready applications. The course teaches you to manage that transition deliberately and to recognise early on when rebuilding is the wiser option.

Which tools are used in the course?

The course is vendor-neutral. We work with the main tool categories: AI editors such as Cursor or Windsurf, coding agents such as Claude Code or Codex, and browser-based app builders. You are welcome to use your preferred tool, as the principles of specification, iteration, quality and security apply to all of them.

How should I deal with security risks in generated code?

Generated code often contains typical weaknesses such as hard-coded credentials, missing input validation or overly open interfaces. You learn to check specifically for these patterns, build security requirements into the specification from the start, use automated scanning and require a deliberate human sign-off before every deployment.

Can an AI chatbot replace our front desk?

A chatbot can answer standard questions around the clock and pre-qualify requests. Personal service, problem-solving and genuine hospitality remain your team's job. The course shows which requests are well suited to automation and how to design a smooth handover to staff.

Don't AI review responses sound impersonal?

Only if they are generic and unchecked. AI provides a draft that addresses specific points in the review; you add personal details and decide on tone and any gestures of goodwill. You save time and still respond individually and credibly.

How much does “Vibe Coding for Hospitality and Tourism” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 2 training day(s) with a live trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. Our suggested dates are just a guide. In the request form you can always describe your preferred date or period in free text – we check availability and confirm within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart or Kaiserslautern. We can also run the course exclusively for your team.

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