Professional training – HR, Office & Administration
Minute Taking
Hands-on Minute Taking course: you work on Types of minutes: verbatim, summary and resolution minutes, Taking notes and structuring in real time and Writing clearly and neutrally and take away knowledge you can apply right away.
- Duration
- 6 hours, one session
- Level
- Beginner
- Format
- Online or on-site
- Language
- German or English
- Certificate
- Certificate of attendance
Overview
In “Minute Taking” we combine fundamentals and practice: you get to know Types of minutes: verbatim, summary and resolution minutes, Taking notes and structuring in real time and Writing clearly and neutrally, apply what you learn in exercises and receive templates and checklists for your own use.
HR, office organisation and administrative support keep companies running day to day: this is where it is decided how well new colleagues settle in, how reliably processes work and how professionally a company presents itself internally and externally. In the Minute Taking training you learn proven approaches and apply them straight away to examples from your own working environment. We work with checklists, templates, case studies and exercises in small groups. Each course lasts one day and runs online or on site. The content serves professional development and does not replace legal or tax advice.
The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.
Focus areas of the course
Who is this course for?
- Staff in HR, personnel administration and recruiting
- Office managers, assistants and secretaries
- Managers with people responsibility
- Career changers and returners in office and administration
What you will be able to do
- You know the key topics of Minute Taking – Types of minutes: verbatim, summary and resolution minutes, Taking notes and structuring in real time, Writing clearly and neutrally, Capturing tasks, owners and deadlines, Templates and minute headers and Distribution, approval and archiving – and can apply them in practice.
- You know the key processes and terms of Minute Taking and can place them with confidence.
- You use checklists and templates deliberately and efficiently in daily work.
- You recognise typical sources of error and know when to involve specialists.
- You take home a concrete action plan for your company.
Course outline
Module 1 Fundamentals and framework of Minute Taking
- Tasks, roles and responsibilities
- Key terms and processes of Minute Taking
- Typical pitfalls in everyday work
- Interfaces with other departments
Module 2 Focus areas: Minute Taking
- Types of minutes: verbatim, summary and resolution minutes
- Taking notes and structuring in real time
- Writing clearly and neutrally
- Capturing tasks, owners and deadlines
- Templates and minute headers
- Distribution, approval and archiving
Module 3 Methods and tools
- Proven approaches step by step
- Checklists, templates and sample documents
- Sensible use of digital tools
- Ensuring quality and traceability
Module 4 Training with practical cases
- Exercises on Minute Taking using examples from your daily work
- Case studies and group work
- Individual feedback from the trainer
- Exchange of experience among participants
Module 5 Implementation in your own company
- Reviewing and improving existing processes
- Prioritised actions for the coming weeks
- Coordination with specialist departments and advisers
- Further sources of information
Module 6 Transfer to your daily work
- Exercise based on a realistic case
- Typical mistakes and how to avoid them
- Checklist and templates to take away
- Open questions, outlook and resources for further learning
Prerequisites
No technical prior knowledge is required unless stated otherwise for the course. Practical experience in an office or HR environment is helpful. No prior knowledge is required.
Technical requirements
For online sessions a laptop, camera and microphone are sufficient; we provide all materials and templates digitally.
Dates & locations
For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.
- Munich Tue, 15 December 2026 6 hrs Request
- Salzburg Mon, 14 December 2026 6 hrs Request
- Berlin Fri, 11 December 2026 6 hrs Request
- Augsburg Fri, 11 December 2026 6 hrs Request
- Hanover Wed, 16 December 2026 6 hrs Request
- Bremen Mon, 14 December 2026 6 hrs Request
- Stuttgart Mon, 14 December 2026 6 hrs Request
- Kaiserslautern Wed, 16 December 2026 6 hrs Request
- Online Thu, 10 December 2026 6 hrs Request
Frequently asked questions
Do I get practical templates in Minute Taking?
Yes. You receive checklists, sample templates and example documents that you can adapt to your company. The templates are meant as guidance; please agree binding arrangements with your specialist department or your legal or tax adviser. You are welcome to bring your own documents.
Is Minute Taking suitable for beginners?
Yes, the content starts with the basics and moves step by step into practice. Those with experience benefit from exchange with the group and from case studies that we deepen depending on the participants. If you have questions about the level, we are happy to advise you beforehand.
How much does “Minute Taking” cost?
The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.
Can I suggest my own date?
Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.
Is the course online or on-site?
Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.
Can the course be tailored to our team?
Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.