Professional training – Business & Methodological Skills
Giving & Receiving Feedback
Hands-on Giving & Receiving Feedback course: you work on The effect of feedback, Observation instead of judgement and Comparing feedback models and take away knowledge you can apply right away.
- Duration
- 6 hours, one session
- Level
- Beginner
- Format
- Online or on-site
- Language
- German or English
- Certificate
- Certificate of attendance
Overview
In “Giving & Receiving Feedback” we combine fundamentals and practice: you get to know The effect of feedback, Observation instead of judgement and Comparing feedback models, apply what you learn in exercises and receive templates and checklists for your own use.
Expertise alone is rarely enough at work: people who present convincingly, handle conversations with confidence, manage time and priorities and guide teams effectively deliver projects faster and with fewer conflicts. In the Giving & Receiving Feedback training you practise exactly these skills in situations from your own working environment. We combine compact models with plenty of practice, role plays and personal feedback in small groups. Each course lasts one day and runs online or on site. You leave with proven techniques and a concrete plan for applying them in daily work.
The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.
Focus areas of the course
Who is this course for?
- Specialists and managers from all industries
- Project managers and team leads
- Employees with frequent customer and stakeholder contact
- Early-career professionals and returners
What you will be able to do
- You know the key topics of Giving & Receiving Feedback – The effect of feedback, Observation instead of judgement, Comparing feedback models, Holding constructive critical conversations, Dealing with feedback you receive and Building a feedback culture in the team – and can apply them in practice.
- You know the key models and techniques of Giving & Receiving Feedback and can use them appropriately for each situation.
- You come across more clearly, confidently and effectively in typical work situations.
- You reflect on your own behaviour and use feedback deliberately for development.
- You take home a personal implementation plan for daily work.
Course outline
Module 1 Where you stand and models for Giving & Receiving Feedback
- Clarifying your starting point and goals
- Core models and terms of Giving & Receiving Feedback
- Typical challenges in everyday work
- Effect on conversation partners and team
Module 2 Focus areas: Giving & Receiving Feedback
- The effect of feedback
- Observation instead of judgement
- Comparing feedback models
- Holding constructive critical conversations
- Dealing with feedback you receive
- Building a feedback culture in the team
Module 3 Techniques and tools
- Learning proven methods step by step
- Checklists and guides for preparation
- Dealing with resistance and pressure
- Adapting to your own personality
Module 4 Training with practical cases
- Exercises on Giving & Receiving Feedback using situations from your daily work
- Role plays and short presentations
- Individual feedback from the trainer
- Peer feedback within the group
Module 5 Transfer into daily work
- Personal strengths and development areas
- Concrete commitments for the coming weeks
- Obstacles and countermeasures
- Self-reflection and continued learning
Module 6 Transfer to your daily work
- Exercise based on a realistic case
- Typical mistakes and how to avoid them
- Checklist and templates to take away
- Open questions, outlook and resources for further learning
Prerequisites
No technical prior knowledge is required. Willingness to take part in practical exercises and group exchange is expected. No prior knowledge is required.
Technical requirements
For online sessions a laptop, camera and microphone are sufficient; we provide all materials and exercise templates digitally.
Dates & locations
For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.
- Munich Mon, 14 December 2026 6 hrs Request
- Salzburg Fri, 11 December 2026 6 hrs Request
- Berlin Tue, 15 December 2026 6 hrs Request
- Augsburg Tue, 15 December 2026 6 hrs Request
- Hanover Wed, 16 December 2026 6 hrs Request
- Bremen Fri, 11 December 2026 6 hrs Request
- Stuttgart Wed, 16 December 2026 6 hrs Request
- Kaiserslautern Fri, 11 December 2026 6 hrs Request
- Online Mon, 14 December 2026 6 hrs Request
Frequently asked questions
How much practice is there in Giving & Receiving Feedback?
Most of the day consists of exercises, role plays and feedback. Theory is limited to the models you actually need. Groups are small so that everyone gets several turns and individual guidance.
Does Giving & Receiving Feedback work well online?
Yes. We use breakout groups, video feedback and digital whiteboards so role plays and presentations work well. If you prefer face-to-face learning, the course can also run in your premises or at ours.
How much does “Giving & Receiving Feedback” cost?
The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.
Can I suggest my own date?
Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.
Is the course online or on-site?
Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.
Can the course be tailored to our team?
Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.