Professional training – Business & Methodological Skills
Business English Communication
Business English Communication in 6 focused hours: Meetings and small talk, Phone calls and video calls and Email phrasing in daily work – practical, with exercises and templates for your daily work.
- Duration
- 6 hours, one session
- Level
- Intermediate
- Format
- Online or on-site
- Language
- German or English
- Certificate
- Certificate of attendance
Overview
“Business English Communication” is a compact live course in the field of Business & Methodological Skills. It centres on Meetings and small talk, Phone calls and video calls and Email phrasing in daily work – explained with realistic examples and deepened in exercises you can transfer straight to your daily work.
Expertise alone is rarely enough at work: people who present convincingly, handle conversations with confidence, manage time and priorities and guide teams effectively deliver projects faster and with fewer conflicts. In the Business English Communication training you practise exactly these skills in situations from your own working environment. We combine compact models with plenty of practice, role plays and personal feedback in small groups. Each course lasts one day and runs online or on site. You leave with proven techniques and a concrete plan for applying them in daily work.
The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.
Focus areas of the course
Who is this course for?
- Specialists and managers from all industries
- Project managers and team leads
- Employees with frequent customer and stakeholder contact
- Early-career professionals and returners
What you will be able to do
- You know the key topics of Business English Communication – Meetings and small talk, Phone calls and video calls, Email phrasing in daily work, Presenting and negotiating in English, Typical mistakes of non-native speakers and Intercultural politeness – and can apply them in practice.
- You know the key models and techniques of Business English Communication and can use them appropriately for each situation.
- You come across more clearly, confidently and effectively in typical work situations.
- You reflect on your own behaviour and use feedback deliberately for development.
- You take home a personal implementation plan for daily work.
Course outline
Module 1 Where you stand and models for Business English Communication
- Clarifying your starting point and goals
- Core models and terms of Business English Communication
- Typical challenges in everyday work
- Effect on conversation partners and team
Module 2 Focus areas: Business English Communication
- Meetings and small talk
- Phone calls and video calls
- Email phrasing in daily work
- Presenting and negotiating in English
- Typical mistakes of non-native speakers
- Intercultural politeness
Module 3 Techniques and tools
- Learning proven methods step by step
- Checklists and guides for preparation
- Dealing with resistance and pressure
- Adapting to your own personality
Module 4 Training with practical cases
- Exercises on Business English Communication using situations from your daily work
- Role plays and short presentations
- Individual feedback from the trainer
- Peer feedback within the group
Module 5 Transfer into daily work
- Personal strengths and development areas
- Concrete commitments for the coming weeks
- Obstacles and countermeasures
- Self-reflection and continued learning
Module 6 Transfer to your daily work
- Exercise based on a realistic case
- Typical mistakes and how to avoid them
- Checklist and templates to take away
- Open questions, outlook and resources for further learning
Prerequisites
No technical prior knowledge is required. Willingness to take part in practical exercises and group exchange is expected. Basic knowledge of the topic is helpful.
Technical requirements
For online sessions a laptop, camera and microphone are sufficient; we provide all materials and exercise templates digitally.
Dates & locations
For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.
- Munich Thu, 10 December 2026 6 hrs Request
- Salzburg Wed, 16 December 2026 6 hrs Request
- Berlin Thu, 10 December 2026 6 hrs Request
- Augsburg Tue, 15 December 2026 6 hrs Request
- Hanover Mon, 14 December 2026 6 hrs Request
- Bremen Fri, 11 December 2026 6 hrs Request
- Stuttgart Tue, 15 December 2026 6 hrs Request
- Kaiserslautern Wed, 16 December 2026 6 hrs Request
- Online Fri, 11 December 2026 6 hrs Request
Frequently asked questions
How much practice is there in Business English Communication?
Most of the day consists of exercises, role plays and feedback. Theory is limited to the models you actually need. Groups are small so that everyone gets several turns and individual guidance.
Does Business English Communication work well online?
Yes. We use breakout groups, video feedback and digital whiteboards so role plays and presentations work well. If you prefer face-to-face learning, the course can also run in your premises or at ours.
How much does “Business English Communication” cost?
The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.
Can I suggest my own date?
Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.
Is the course online or on-site?
Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.
Can the course be tailored to our team?
Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.