Training course · ChatGPT · Leadership & Management

ChatGPT for Leaders

Use ChatGPT safely and productively at work: projects, custom GPTs, data analysis, Canvas and privacy settings in team workspaces.

Duration
1 day (7 hrs)
Format
Online or on-site
Language
German or English
Participants
open dates or exclusive for your team
Certificate
Certificate of attendance

Overview

This course connects ChatGPT with the everyday processes of Leadership & Management. Participants work on realistic scenarios and leave with prompts, workflows and checklists they can use straight away.

For many business teams, ChatGPT is the first AI tool they use every day – yet there is a methodical gap between asking the odd question and achieving real productivity gains. In this hands-on day you learn to apply ChatGPT deliberately to recurring work: drafting and editing text, summarising documents, analysing spreadsheets and structuring decision papers. You work with Projects that keep files and instructions together, with Canvas for reworking longer documents, and with data analysis for Excel and CSV files. Every exercise is based on genuine tasks from your own function.

The second focus is scale and responsibility. You build a custom GPT that knows your templates, tone of voice and review rules, and that colleagues across the workspace can use. We also clarify which data belongs in ChatGPT and which does not, how Team and Enterprise workspaces differ from personal accounts, and which settings matter for model training, memory and sharing. You leave with a personal prompt library, a working GPT and clear ground rules for using ChatGPT responsibly across your organisation.

For leaders, generative AI matters in two ways: as a personal tool and as a strategic topic for the organisation. Personally, AI helps you grasp decision papers faster, structure strategy documents, prepare difficult conversations and sharpen your own communication. Strategically, leaders must judge where AI creates real value, what risks arise and how to support their teams in building skills. AI agents are changing roles, processes and responsibilities, which calls for clear guardrails, employee participation and an open learning culture. Leaders who have experienced AI hands-on can assess opportunities realistically, steer investment purposefully and lead change credibly.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Who is this course for?

  • Managing directors and board members
  • Division and department heads
  • Team leaders
  • Strategy and transformation leads
  • Emerging leaders

Typical challenges we address

  • Information overload from reports, emails and decision papers
  • Uncertainty about where AI realistically adds value in your area
  • Teams with very different levels of AI knowledge and reservations
  • Legal, ethical and employee relations questions when introducing AI

What you will be able to do

  • You write structured prompts that reliably produce usable results for your day-to-day tasks.
  • You organise your work in Projects and revise longer documents efficiently with Canvas.
  • You analyse spreadsheets and files with data analysis and critically verify the results.
  • You build a custom GPT for a recurring task and share it with your team.
  • Use AI confidently in your day-to-day leadership work for analysis, communication and preparation.
  • Assess AI opportunities and risks in your area realistically and prioritise pilot projects.
  • Lead AI adoption in your team with clear guardrails, participation and upskilling.

Course outline

Module 1 Foundations and effective prompting
  • How language models work: strengths, limitations and hallucinations
  • Building effective prompts with role, context, task and output format
  • Refining iteratively instead of starting over: follow-ups and correction loops
  • Choosing models and using web search and deep research appropriately
Module 2 Projects, Canvas and document work
  • Setting up Projects to group files, instructions and chats by topic
  • Summarising, comparing and interrogating long documents
  • Using Canvas to revise text and drafts section by section
  • Templates for emails, reports, minutes and presentation outlines
Module 3 Data analysis with spreadsheets and files
  • Uploading, cleaning and analysing Excel and CSV files
  • Calculating KPIs, replicating pivot logic and explaining variances
  • Generating charts and preparing them for presentations
  • Verifying results: checking calculation steps and sanity checks
Module 4 Custom GPTs for recurring tasks
  • Identifying and scoping good use cases for GPTs
  • Configuring instructions, knowledge files and conversation starters
  • Testing, improving and sharing a GPT within the workspace
  • Maintenance, change tracking for instructions and ownership in the team
Module 5 Privacy, workspaces and governance
  • Personal accounts versus Team and Enterprise workspaces
  • Settings for model training, memory, temporary chats and sharing
  • Handling personal and confidential data in line with GDPR
  • Internal usage policy and quality assurance for AI output
Module 6 Practice lab: Leadership & Management
  • Condensing decision papers
  • Strategy sparring
  • Preparing one-to-ones
  • Leadership communication
  • Assessing AI potential
  • More effective meetings
Module 7 Data protection, quality & transfer to daily work
  • Introducing AI systems capable of monitoring employee behaviour or performance is subject to co-determination by works or staff councils where these exist, and employee data requires particular protection under the GDPR. The EU AI Act also requires organisations to ensure adequate AI literacy among staff and to scrutinise high-risk applications, for example in HR.
  • Ground rules for safe AI use in your team
  • Checking results: facts, sources, tests and the four-eyes principle
  • Personal action plan for the next 30 days
  • Open questions, outlook and resources for further learning

Practical scenarios from your field

Condensing decision papers

Lengthy reports, business cases and analyses are distilled into key messages, assumptions, risks and open questions so you can form a sound judgement faster and ask targeted follow-up questions.

Strategy sparring

AI acts as a critical sounding board for strategic options, runs through scenarios, formulates counter-arguments and helps surface assumptions and blind spots in plans. The decision remains yours.

Preparing one-to-ones

Guides for feedback, objective-setting or conflict conversations are structured, wording is refined and possible reactions are rehearsed – without entering personal details into unapproved tools.

Leadership communication

Announcements, speeches, change messages and answers to tough questions are drafted for the audience and adjusted in tone, clarity and length for staff, boards or customers.

Assessing AI potential

Together with the team, processes are systematically screened for AI suitability, prioritised by benefit and effort and translated into concrete pilot projects. Success criteria are defined up front.

More effective meetings

Agendas, pre-reads and minutes are prepared with AI, making meetings shorter and more decision-focused while actions are tracked clearly. Recurring formats can gradually be standardised as well.

Prerequisites

Confident use of office applications and a web browser; no prior AI knowledge is required. Feel free to bring your own non-confidential sample tasks from your daily work. Leadership or management responsibility, or preparation for such a role; no technical background required.

Technical requirements

A laptop with an up-to-date browser and a ChatGPT account; a paid plan or access to your organisation's Team or Enterprise workspace is recommended for custom GPTs, Projects and data analysis.

Data protection & compliance

Introducing AI systems capable of monitoring employee behaviour or performance is subject to co-determination by works or staff councils where these exist, and employee data requires particular protection under the GDPR. The EU AI Act also requires organisations to ensure adequate AI literacy among staff and to scrutinise high-risk applications, for example in HR.

Suggested dates

All dates are suggestions – your preferred date is always possible.

  • Fri, 27 November 2026 Online Request
  • Wed, 9 December 2026 Bremen Request
  • Tue, 19 January 2027 Online Request
  • Tue, 2 February 2027 Salzburg Request
  • Fri, 12 February 2027 Online Request
  • Thu, 25 February 2027 Kaiserslautern Request

Frequently asked questions

Do I need a paid ChatGPT licence for the course?

You can follow the fundamentals with a free account. However, features such as custom GPTs, Projects with larger files and advanced data analysis are tied to paid plans or come with far more generous limits there. Ideally you join with access to your organisation's Team or Enterprise workspace, so you practise under real conditions.

May I enter confidential company data into ChatGPT?

That depends on your plan, your contractual terms and your internal policy. In Team and Enterprise workspaces, content is not used for training by default, but GDPR and confidentiality obligations still apply. In the course you learn how to classify and anonymise data and how to choose the right settings.

How is a custom GPT different from a saved prompt?

A GPT bundles persistent instructions, knowledge files and optional tools such as web search or data analysis into a dedicated assistant. Colleagues can use it without any prompting skills and get consistent results. A saved prompt, by contrast, has to be copied and supplemented with context every time, which is far more error-prone.

Why should leaders use AI hands-on themselves?

Only those who have tried AI tools themselves can judge benefits, limits and effort realistically, steer investment sensibly and support their teams credibly. The course therefore combines practical exercises on your own leadership tasks with strategic questions about organisational adoption.

What about works councils and employee representatives?

Where AI systems can be used to monitor employee behaviour or performance, employee representatives usually have co-determination rights. Early involvement, transparent objectives and a framework agreement on AI use have proven effective. In the course we discuss typical provisions and steps towards a trust-based rollout.

How much does “ChatGPT for Leaders” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 1 training day(s) with a live trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. Our suggested dates are just a guide. In the request form you can always describe your preferred date or period in free text – we check availability and confirm within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart or Kaiserslautern. We can also run the course exclusively for your team.

More courses for Leaders

More ChatGPT courses

All 45 ChatGPT courses

ChatGPT · MunichChatGPT · SalzburgChatGPT · BerlinChatGPT · AugsburgChatGPT · HanoverChatGPT · BremenChatGPT · StuttgartChatGPT · KaiserslauternChatGPT · Online