Training course · ChatGPT · Product Management

ChatGPT for Product Managers

Use ChatGPT safely and productively at work: projects, custom GPTs, data analysis, Canvas and privacy settings in team workspaces.

Duration
1 day (7 hrs)
Format
Online or on-site
Language
German or English
Participants
open dates or exclusive for your team
Certificate
Certificate of attendance

Overview

“ChatGPT for Product Managers” is a hands-on course for roles such as Product managers, Product Owners in agile teams and Heads of Product and product directors. Rather than learning ChatGPT in the abstract, you work on tasks from your daily routine – with examples, exercises and templates from Product Management.

For many business teams, ChatGPT is the first AI tool they use every day – yet there is a methodical gap between asking the odd question and achieving real productivity gains. In this hands-on day you learn to apply ChatGPT deliberately to recurring work: drafting and editing text, summarising documents, analysing spreadsheets and structuring decision papers. You work with Projects that keep files and instructions together, with Canvas for reworking longer documents, and with data analysis for Excel and CSV files. Every exercise is based on genuine tasks from your own function.

The second focus is scale and responsibility. You build a custom GPT that knows your templates, tone of voice and review rules, and that colleagues across the workspace can use. We also clarify which data belongs in ChatGPT and which does not, how Team and Enterprise workspaces differ from personal accounts, and which settings matter for model training, memory and sharing. You leave with a personal prompt library, a working GPT and clear ground rules for using ChatGPT responsibly across your organisation.

Product managers connect customer needs, business goals and technical delivery. Their day revolves around discovery, prioritisation, specification and alignment with engineering, design, sales and leadership. Generative AI speeds up almost every one of these steps: it analyses customer feedback, interviews and support tickets, helps write product requirements and user stories, structures competitor analyses and prepares roadmap communication for different stakeholders. With vibe coding, product managers can build clickable prototypes themselves and test ideas before committing engineering capacity. AI agents bring together signals from analytics, CRM and feedback tools. That leaves more time for product vision, decisions and conversations with customers.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Who is this course for?

  • Product managers
  • Product Owners in agile teams
  • Heads of Product and product directors
  • Product marketing teams
  • UX researchers and product designers

Typical challenges we address

  • Large amounts of unstructured feedback from many channels
  • Heavy effort for specifications and stakeholder alignment
  • Prioritising under uncertainty and competing interests
  • Long lead times from idea to testable prototype

What you will be able to do

  • You write structured prompts that reliably produce usable results for your day-to-day tasks.
  • You organise your work in Projects and revise longer documents efficiently with Canvas.
  • You analyse spreadsheets and files with data analysis and critically verify the results.
  • You build a custom GPT for a recurring task and share it with your team.
  • Synthesise customer feedback and market information with AI into well-founded product decisions.
  • Produce specifications, user stories and roadmap communication faster and more precisely with AI.
  • Build clickable prototypes through vibe coding to validate ideas early with users.

Course outline

Module 1 Foundations and effective prompting
  • How language models work: strengths, limitations and hallucinations
  • Building effective prompts with role, context, task and output format
  • Refining iteratively instead of starting over: follow-ups and correction loops
  • Choosing models and using web search and deep research appropriately
Module 2 Projects, Canvas and document work
  • Setting up Projects to group files, instructions and chats by topic
  • Summarising, comparing and interrogating long documents
  • Using Canvas to revise text and drafts section by section
  • Templates for emails, reports, minutes and presentation outlines
Module 3 Data analysis with spreadsheets and files
  • Uploading, cleaning and analysing Excel and CSV files
  • Calculating KPIs, replicating pivot logic and explaining variances
  • Generating charts and preparing them for presentations
  • Verifying results: checking calculation steps and sanity checks
Module 4 Custom GPTs for recurring tasks
  • Identifying and scoping good use cases for GPTs
  • Configuring instructions, knowledge files and conversation starters
  • Testing, improving and sharing a GPT within the workspace
  • Maintenance, change tracking for instructions and ownership in the team
Module 5 Privacy, workspaces and governance
  • Personal accounts versus Team and Enterprise workspaces
  • Settings for model training, memory, temporary chats and sharing
  • Handling personal and confidential data in line with GDPR
  • Internal usage policy and quality assurance for AI output
Module 6 Practice lab: Product Management
  • Synthesising customer feedback
  • PRDs and user stories
  • Preparing prioritisation
  • Competitor and market analysis
  • Prototypes via vibe coding
  • Roadmap and release communication
Module 7 Data protection, quality & transfer to daily work
  • Customer feedback and usage data often contain personal information and are subject to the GDPR; they should be pseudonymised before being processed in AI tools. Roadmaps and unreleased product information are trade secrets, and AI features in your own product must be assessed against the requirements of the EU AI Act.
  • Ground rules for safe AI use in your team
  • Checking results: facts, sources, tests and the four-eyes principle
  • Personal action plan for the next 30 days
  • Open questions, outlook and resources for further learning

Practical scenarios from your field

Synthesising customer feedback

Interviews, support tickets, app reviews and surveys are grouped by theme, problem and request and turned into an opportunity overview with supporting quotes for discovery.

PRDs and user stories

Problem statement, target users and goals become drafts of product requirement documents, user stories with acceptance criteria and edge cases, refined with engineering and design.

Preparing prioritisation

AI helps score initiatives using frameworks such as RICE or Kano, surface assumptions and prepare arguments for and against options ahead of prioritisation discussions. Disagreements become easier to resolve.

Competitor and market analysis

Feature comparisons, positioning and pricing models of competitors are structured and updated regularly; claims are backed by sources and checked critically. You keep track of market moves without lengthy manual research.

Prototypes via vibe coding

Product managers use AI coding tools to build clickable prototypes and simple functional demos to test concepts with users and make requirements tangible for the team.

Roadmap and release communication

Roadmaps, release notes, internal enablement material and customer communication are tailored to the audience – technical for engineering, benefit-led for sales and customers. Every audience gets exactly what it needs.

Prerequisites

Confident use of office applications and a web browser; no prior AI knowledge is required. Feel free to bring your own non-confidential sample tasks from your daily work. Experience in product management or as a Product Owner; no programming skills required.

Technical requirements

A laptop with an up-to-date browser and a ChatGPT account; a paid plan or access to your organisation's Team or Enterprise workspace is recommended for custom GPTs, Projects and data analysis.

Data protection & compliance

Customer feedback and usage data often contain personal information and are subject to the GDPR; they should be pseudonymised before being processed in AI tools. Roadmaps and unreleased product information are trade secrets, and AI features in your own product must be assessed against the requirements of the EU AI Act.

Suggested dates

All dates are suggestions – your preferred date is always possible.

  • Wed, 25 November 2026 Online Request
  • Mon, 30 November 2026 Kaiserslautern Request
  • Tue, 8 December 2026 Online Request
  • Fri, 8 January 2027 Online Request
  • Thu, 21 January 2027 Augsburg Request
  • Thu, 4 February 2027 Online Request

Frequently asked questions

Do I need a paid ChatGPT licence for the course?

You can follow the fundamentals with a free account. However, features such as custom GPTs, Projects with larger files and advanced data analysis are tied to paid plans or come with far more generous limits there. Ideally you join with access to your organisation's Team or Enterprise workspace, so you practise under real conditions.

May I enter confidential company data into ChatGPT?

That depends on your plan, your contractual terms and your internal policy. In Team and Enterprise workspaces, content is not used for training by default, but GDPR and confidentiality obligations still apply. In the course you learn how to classify and anonymise data and how to choose the right settings.

How is a custom GPT different from a saved prompt?

A GPT bundles persistent instructions, knowledge files and optional tools such as web search or data analysis into a dedicated assistant. Colleagues can use it without any prompting skills and get consistent results. A saved prompt, by contrast, has to be copied and supplemented with context every time, which is far more error-prone.

Can AI make product decisions?

No, but it improves the basis for them. AI condenses feedback, surfaces assumptions and prepares options. Product vision, weighing trade-offs and accountability for decisions remain with product management. In the course you use AI deliberately as an analysis and sparring partner without giving up critical judgement.

How far can I get with vibe-coded prototypes?

Very far for clickable interfaces, simple logic and user testing – often within a few hours. Production-ready software with security, scalability and maintainability remains engineering's job. The course shows how prototypes improve collaboration with the team rather than replacing it.

How much does “ChatGPT for Product Managers” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 1 training day(s) with a live trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. Our suggested dates are just a guide. In the request form you can always describe your preferred date or period in free text – we check availability and confirm within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart or Kaiserslautern. We can also run the course exclusively for your team.

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