Professional training – Test Engineering and Quality Assurance

Usability Testing

Hands-on Usability Testing course: you work on Nielsen’s heuristics, Think-aloud method and Test tasks and take away knowledge you can apply right away.

Duration
6 hours, one session
Level
Intermediate
Format
Online or on-site
Language
German or English
Certificate
Certificate of attendance

Overview

In “Usability Testing” we combine fundamentals and practice: you get to know Nielsen’s heuristics, Think-aloud method and Test tasks, apply what you learn in exercises and receive templates and checklists for your own use.

Good software is not created by testing at the end but by quality assurance throughout the development process. Our test engineering courses teach methodology, tools and automation to testers, developers and test managers. You learn to design test cases systematically, assess risks and run tests reliably in CI/CD pipelines. Usability Testing is a one-day workshop: compact theory followed by exercises on a sample application. You work with real tools, create your own test artifacts and take home templates and checklists for your projects.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Focus areas of the course

Nielsen’s heuristicsThink-aloud methodTest tasksModerationAnalysis and prioritizationRemote usability tests

Who is this course for?

  • Testers and QA engineers
  • Developers and test automation engineers
  • Test managers and team leads
  • Product owners and business analysts

What you will be able to do

  • You know the key topics of Usability Testing – Nielsen’s heuristics, Think-aloud method, Test tasks, Moderation, Analysis and prioritization and Remote usability tests – and can apply them in practice.
  • You apply Usability Testing systematically and traceably in your projects.
  • You design meaningful test cases and prioritize them by risk.
  • You operate the key tools confidently and integrate them into your pipeline.
  • You document results so that development and business stakeholders understand them.

Course outline

Module 1 Fundamentals and context of Usability Testing
  • Purpose and value of Usability Testing in the quality process
  • Terminology, roles and test levels
  • Fit within agile and traditional delivery models
  • Introduction to the sample application and test environment
Module 2 Focus areas: Usability Testing
  • Nielsen’s heuristics
  • Think-aloud method
  • Test tasks
  • Moderation
  • Analysis and prioritization
  • Remote usability tests
Module 3 Methodology and tools in Usability Testing
  • Systematic approach and proven practices
  • Setting up and configuring the tools
  • Planning, writing and structuring test artifacts
  • Typical sources of error and anti-patterns
Module 4 Hands-on exercises for Usability Testing
  • Guided exercises on the sample application
  • Creating your own test cases and scripts
  • Evaluating results and analyzing failures
  • Review and discussion of solutions
Module 5 Integration into your daily project work
  • Connecting to CI/CD, ticketing and reporting
  • Maintainability and stability of tests
  • Metrics and quality reports
  • Roadmap for adoption in your team
Module 6 Transfer to your daily work
  • Exercise based on a realistic case
  • Typical mistakes and how to avoid them
  • Checklist and templates to take away
  • Open questions, outlook and resources for further learning

Prerequisites

A basic understanding of software development and testing helps. For automation courses, first programming skills are an advantage. Basic knowledge of the topic is helpful.

Technical requirements

Your own laptop with internet access; tools and test environment are provided in advance as a setup guide or a prepared environment.

Dates & locations

For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.

  • Munich Thu, 10 December 2026 6 hrs Request
  • Salzburg Wed, 16 December 2026 6 hrs Request
  • Berlin Mon, 14 December 2026 6 hrs Request
  • Augsburg Thu, 10 December 2026 6 hrs Request
  • Hanover Mon, 14 December 2026 6 hrs Request
  • Bremen Tue, 15 December 2026 6 hrs Request
  • Stuttgart Wed, 16 December 2026 6 hrs Request
  • Kaiserslautern Tue, 15 December 2026 6 hrs Request
  • Online Tue, 15 December 2026 6 hrs Request

Frequently asked questions

Who is Usability Testing suitable for?

Usability Testing is aimed at professionals in testing, development and project management who want to practice quality assurance professionally. The prior knowledge that makes sense depends on the course level. We align content and pace with you in advance so the day fits your team.

Can Usability Testing be tailored to our test environment?

Yes. For in-house sessions we can include your application, test tools or process requirements, provided access is clarified beforehand. By default we work with a prepared sample application that covers all exercises.

How much does “Usability Testing” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.

Can the course be tailored to our team?

Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.

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