Professional training – Software Engineering & Architecture

Usability Engineering

Hands-on Usability Engineering course: you work on Analysing the context of use, Personas and usage scenarios and Heuristic evaluation and take away knowledge you can apply right away.

Duration
6 hours, one session
Level
Intermediate
Format
Online or on-site
Language
German or English
Certificate
Certificate of attendance

Overview

In “Usability Engineering” we combine fundamentals and practice: you get to know Analysing the context of use, Personas and usage scenarios and Heuristic evaluation, apply what you learn in exercises and receive templates and checklists for your own use.

Good software does not come from code alone but from clear requirements, sound architectural decisions and traceable quality assurance. Our courses teach the methods behind it: requirements engineering, modelling with UML and BPMN, architecture styles such as microservices and event-driven architecture, documentation with arc42, plus delivery and quality metrics. They are aimed at developers, architects, business analysts and technical leads. We work with case studies, modelling exercises and architecture workshops so that you can justify decisions and communicate them to your team. Delivered online or on site at a fixed price per participant.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Focus areas of the course

Analysing the context of usePersonas and usage scenariosHeuristic evaluationPlanning and evaluating usability testsPrototyping and iterative designStandards such as ISO 9241 at a glance

Who is this course for?

  • Software developers and tech leads
  • Software architects and system designers
  • Business analysts and requirements engineers
  • Technical project managers and quality owners

What you will be able to do

  • You know the key topics of Usability Engineering – Analysing the context of use, Personas and usage scenarios, Heuristic evaluation, Planning and evaluating usability tests, Prototyping and iterative design and Standards such as ISO 9241 at a glance – and can apply them in practice.
  • You understand the concepts of Usability Engineering and place them in the development process.
  • You apply methods and notations to realistic case studies.
  • You justify decisions in a traceable way and document them.
  • You introduce Usability Engineering in your team step by step.

Course outline

Module 1 Concepts and terminology of Usability Engineering
  • Goals and use cases of Usability Engineering
  • Key terms and notations
  • Placement in the development process
  • Typical problems without a systematic approach
Module 2 Focus areas: Usability Engineering
  • Analysing the context of use
  • Personas and usage scenarios
  • Heuristic evaluation
  • Planning and evaluating usability tests
  • Prototyping and iterative design
  • Standards such as ISO 9241 at a glance
Module 3 Method and decision-making
  • Steps with worked examples
  • Weighing quality attributes and trade-offs
  • Justifying and documenting decisions
  • Recognising patterns and anti-patterns
Module 4 Hands-on exercises with a case study
  • Joint modelling and design
  • Critical reviews of the results
  • Using tools in a team
  • Discussing your own system landscape
Module 5 Introduction in the team
  • Embedding methods step by step in projects
  • Communicating with business and management
  • Metrics and quality criteria
  • Further reading and learning paths
Module 6 Transfer to your daily work
  • Exercise based on a realistic case
  • Typical mistakes and how to avoid them
  • Checklist and templates to take away
  • Open questions, outlook and resources for further learning

Prerequisites

Basic knowledge of software development or business analysis is helpful. No specific prior knowledge of Usability Engineering is required unless stated otherwise for the course. Basic knowledge of the topic is helpful.

Technical requirements

Your own laptop with a current browser; modelling tools, digital whiteboards and exercise material are provided.

Dates & locations

For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.

  • Munich Mon, 14 December 2026 6 hrs Request
  • Salzburg Mon, 14 December 2026 6 hrs Request
  • Berlin Fri, 11 December 2026 6 hrs Request
  • Augsburg Wed, 16 December 2026 6 hrs Request
  • Hanover Fri, 11 December 2026 6 hrs Request
  • Bremen Tue, 15 December 2026 6 hrs Request
  • Stuttgart Fri, 11 December 2026 6 hrs Request
  • Kaiserslautern Thu, 10 December 2026 6 hrs Request
  • Online Fri, 11 December 2026 6 hrs Request

Frequently asked questions

Do I need programming skills for Usability Engineering?

That depends on the course. Much of the content, such as requirements, modelling and architectural decisions, is language-independent and equally useful for developers and business analysts. For technical deep dives, we state the expected prior knowledge in the course profile.

How is Usability Engineering taught in practice?

We combine short explanations with modelling and design exercises in small groups. Results are reviewed together, alternatives discussed and decisions justified. You are welcome to bring examples from your project, which we include in anonymised form.

How much does “Usability Engineering” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.

Can the course be tailored to our team?

Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.

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