Professional training – Process Automation & Low-Code

Building an RPA Center of Excellence

Building an RPA Center of Excellence in 6 focused hours: Operating model and roles, Process selection and business case and Development standards and code reviews – practical, with exercises and templates for your daily work.

Duration
6 hours, one session
Level
Expert
Format
Online or on-site
Language
German or English
Certificate
Certificate of attendance

Overview

“Building an RPA Center of Excellence” is a compact live course in the field of Process Automation & Low-Code. It centres on Operating model and roles, Process selection and business case and Development standards and code reviews – explained with realistic examples and deepened in exercises you can transfer straight to your daily work.

Repetitive tasks in business departments consume time that is needed elsewhere. RPA bots, cloud workflows and low-code platforms take over routine work, connect systems and make processes measurable. In our courses you learn Building an RPA Center of Excellence through concrete automation cases: from process understanding and building stable flows to error handling, operations and governance. You build your own solutions in a practice environment, weigh effort against benefit and receive templates for documentation and handover to operations. Delivered online or on site, at a fixed price per participant.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Focus areas of the course

Operating model and rolesProcess selection and business caseDevelopment standards and code reviewsOperations, support and incident managementCompliance, data protection and credentialsMetrics and scaling strategy

Who is this course for?

  • Business users and citizen developers who want to automate routine work themselves
  • RPA developers and automation teams in business units and IT
  • Process owners, business analysts and organizational developers
  • IT leaders and governance owners responsible for platforms and operating models

What you will be able to do

  • You know the key topics of Building an RPA Center of Excellence – Operating model and roles, Process selection and business case, Development standards and code reviews, Operations, support and incident management, Compliance, data protection and credentials and Metrics and scaling strategy – and can apply them in practice.
  • You assess processes and decide what is worth automating with Building an RPA Center of Excellence.
  • You build robust flows with error handling and traceable logging.
  • You operate solutions securely: credentials, roles, environments and monitoring.
  • You document your automation so others can understand and extend it.

Course outline

Module 1 Process understanding and getting started with Building an RPA Center of Excellence
  • Assessing which processes suit automation
  • Interface, building blocks and concepts of Building an RPA Center of Excellence
  • Building a first automation step by step
  • Connecting data sources, applications and connectors
Module 2 Focus areas: Building an RPA Center of Excellence
  • Operating model and roles
  • Process selection and business case
  • Development standards and code reviews
  • Operations, support and incident management
  • Compliance, data protection and credentials
  • Metrics and scaling strategy
Module 3 Developing stable flows
  • Variables, loops, conditions and data structures
  • Error handling, retries and logging
  • Modularization and reuse
  • Testing and troubleshooting in Building an RPA Center of Excellence
Module 4 Operations, security and governance
  • Managing credentials, permissions and environments
  • Schedules, triggers and monitoring
  • Change management and versioning
  • Documentation and handover to operations
Module 5 Practice project and scaling
  • End-to-end project with Building an RPA Center of Excellence for your use case
  • Business case and metrics for automation
  • Avoiding typical mistakes when scaling
  • Roadmap for the next automations
Module 6 Transfer to your daily work
  • Exercise based on a realistic case
  • Typical mistakes and how to avoid them
  • Checklist and templates to take away
  • Open questions, outlook and resources for further learning

Prerequisites

Basic skills with Windows and office applications are enough for beginner courses. For advanced courses, first experience with the tool or programming logic is helpful. Solid hands-on experience with the topic is expected.

Technical requirements

Laptop with a current browser; software, trial licenses or cloud access for the exercises are provided.

Dates & locations

For every location we suggest a date roughly four weeks ahead. Your preferred date is always possible.

  • Munich Fri, 11 December 2026 6 hrs Request
  • Salzburg Fri, 11 December 2026 6 hrs Request
  • Berlin Tue, 15 December 2026 6 hrs Request
  • Augsburg Tue, 15 December 2026 6 hrs Request
  • Hanover Thu, 10 December 2026 6 hrs Request
  • Bremen Thu, 10 December 2026 6 hrs Request
  • Stuttgart Mon, 14 December 2026 6 hrs Request
  • Kaiserslautern Mon, 14 December 2026 6 hrs Request
  • Online Tue, 15 December 2026 6 hrs Request

Frequently asked questions

Do I need to know how to code for Building an RPA Center of Excellence?

Not for beginner courses. Visual editors and wizards guide you through building. Logical thinking and process understanding matter more than programming skills. In advanced courses, expressions, scripts or code are introduced selectively and explained step by step.

Which processes suit Building an RPA Center of Excellence?

Rule-based, recurring workflows with digital inputs are a good fit, such as data transfers, approvals or reports. We show criteria and an assessment matrix you can use to rate effort, benefit and risk for your own processes.

How much does “Building an RPA Center of Excellence” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 6 hours of live training with a trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. For every location we suggest a date roughly four weeks ahead. In the request form you can always describe your preferred date or period in free text – we check availability and get back to you within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run the course exclusively for your team.

Can the course be tailored to our team?

Yes. Tailor-made courses cost approx. €4,500 more, depending on the topic and by arrangement. We agree content, examples and exercises with you in advance.

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