Training course · Perplexity · Banking

Perplexity for Banks

AI-powered research with Perplexity: cited answers, source control, Spaces, Deep Research and systematic fact-checking.

Duration
1 day (7 hrs)
Format
Online or on-site
Language
German or English
Participants
open dates or exclusive for your team
Certificate
Certificate of attendance

Overview

This course connects Perplexity with the everyday processes of Banking. Participants work on realistic scenarios and leave with prompts, workflows and checklists they can use straight away.

Perplexity combines language models with live web search and delivers answers backed by numbered citations. That makes it particularly suited to work where currency and traceability matter: market and competitor monitoring, research into regulation and standards, supplier and partner due diligence, or preparing decision papers. In this practical day you learn to phrase research questions precisely, steer the choice of sources deliberately and use follow-up questions to turn an initial answer into a robust research result.

You work with Spaces, where you group research on a topic, add your own files and set instructions for the team. With Deep Research you produce extensive reports that evaluate many sources and bring them together in a structured way. Quality is a key focus: you learn to assess sources, cross-check claims and recognise typical failure patterns such as outdated or misattributed information. We also address data protection and licensing questions for business use. You leave with a reusable research process tailored to your own function.

Banks operate between rising cost pressure, digital competitors and dense regulation. Generative AI offers tangible efficiency gains: AI assistants analyse credit files and financial statements, summarise regulatory publications, help relationship managers prepare client meetings and answer internal questions about policies and procedures. AI agents and automation speed up processes in credit operations, KYC and complaints handling. At the same time, specific requirements apply: outsourcing and ICT risk management, traceable decisions and protection of customer data. Banks using AI must assess use cases carefully, integrate models and providers into risk management and assign clear responsibilities. Then AI becomes a tool for better advice and leaner processes.

The course is delivered live – either online in a virtual classroom or on-site in our training rooms in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart and Kaiserslautern. We can also run it exclusively for your team.

Who is this course for?

  • Corporate and retail relationship managers
  • Credit analysts and credit operations staff
  • Compliance, AML and risk management teams
  • Organisation and process owners
  • Internal audit

Typical challenges we address

  • Analysing extensive credit files and financial reports efficiently
  • Tracking and implementing regulatory changes from the EBA, ECB and national supervisors
  • Meeting documentation duties in advisory and lending processes
  • Reducing manual checks in KYC and AML without compromising quality

What you will be able to do

  • You phrase precise research questions and steer the choice of sources deliberately.
  • You assess sources by origin, currency and reliability and trace claims back to the original.
  • You organise research in Spaces and combine web sources with your own documents.
  • You use Deep Research to produce structured reports and decision support.
  • Identify and assess AI use cases across front office, credit operations and compliance.
  • Use AI for credit analysis, regulatory research and client communication with clear review steps.
  • Take supervisory requirements on risk management, DORA and outsourcing into account when using AI tools.

Course outline

Module 1 Foundations of AI-powered research
  • How it works: language model, live web search and citations
  • How it differs from a classic search engine and a general chat assistant
  • Framing research questions precisely: time frame, region, source type
  • Follow-ups and drilling down instead of one-off queries
Module 2 Steering and assessing sources
  • Narrowing sources: web, academic literature, your own files
  • Targeting primary sources, official websites and specialist publications
  • Assessing source quality: origin, currency, vested interests
  • Tracing quotes and figures back to the original source
Module 3 Spaces and teamwork
  • Setting up Spaces for topics, projects or client requests
  • Uploading your own documents and combining them with web sources
  • Storing instructions for consistent output formats
  • Sharing research and turning it into pages or reports
Module 4 Deep Research and structured reports
  • Tackling broad questions with Deep Research
  • Producing market overviews, competitor comparisons and topic briefs
  • Turning results into tables, side-by-side comparisons and executive summaries
  • Recognising the limits of in-depth research and refining results
Module 5 Fact-checking, data protection and workflow
  • Systematic fact-checking: counter-research and spotting contradictions
  • Typical failure patterns: outdated, misattributed or fabricated details
  • Data protection, enterprise licences and handling confidential queries
  • A reusable research process and source documentation
Module 6 Practice lab: Banking
  • Credit file analysis
  • Regulatory monitoring
  • Client meeting preparation
  • KYC research support
  • Complaint classification
  • Internal knowledge assistant
Module 7 Data protection, quality & transfer to daily work
  • AI use in banks is subject to supervisory requirements such as the German MaRisk, DORA for ICT risk and third-party providers, banking secrecy and the GDPR. Creditworthiness assessments of natural persons are classified as high-risk under the EU AI Act, with additional obligations.
  • Ground rules for safe AI use in your team
  • Checking results: facts, sources, tests and the four-eyes principle
  • Personal action plan for the next 30 days
  • Open questions, outlook and resources for further learning

Practical scenarios from your field

Credit file analysis

An AI assistant summarises annual accounts, management accounts and business plans, calculates ratios via transparent formulas and drafts the credit memo, which analysts review before making their recommendation.

Regulatory monitoring

New circulars, guidelines and consultations are collected and summarised automatically; AI maps them to affected departments and produces an initial gap list against existing policies.

Client meeting preparation

Relationship managers receive a concise briefing from approved data sources covering product holdings, open topics and suggested questions, without AI making investment or credit recommendations on its own.

KYC research support

AI structures company register extracts, ownership structures and adverse media, proposes likely beneficial owners and documents sources so that staff can complete reviews faster.

Complaint classification

Incoming complaints are categorised by topic, urgency and product, deadlines are flagged and draft responses prepared for the complaints team to review and approve.

Internal knowledge assistant

An AI assistant answers questions about procedures, product terms and processes based on the bank's written rules and always cites the source for verification.

Prerequisites

Experience with online research in a professional context; no prior AI knowledge is required. You work at a bank or financial services provider and know the core processes of your area.

Technical requirements

A laptop with an up-to-date browser and a Perplexity account; we recommend Pro or Enterprise access to use Spaces with files and Deep Research in full.

Data protection & compliance

AI use in banks is subject to supervisory requirements such as the German MaRisk, DORA for ICT risk and third-party providers, banking secrecy and the GDPR. Creditworthiness assessments of natural persons are classified as high-risk under the EU AI Act, with additional obligations.

Suggested dates

All dates are suggestions – your preferred date is always possible.

  • Thu, 26 November 2026 Online Request
  • Thu, 10 December 2026 Stuttgart Request
  • Wed, 13 January 2027 Online Request
  • Thu, 28 January 2027 Berlin Request
  • Wed, 10 February 2027 Online Request
  • Fri, 26 February 2027 Munich Request

Frequently asked questions

How does Perplexity differ from ChatGPT or a search engine?

A search engine returns a list of links, and a general chat assistant often answers from its training data. Perplexity searches the web at the moment you ask, summarises what it finds and backs each statement with citations. That makes it particularly well suited to current, verifiable research – although you still need to assess the sources yourself.

Can I rely on Perplexity's citations?

Citations make verification much easier, but they do not replace it. Occasionally a statement is attributed to a source that does not say quite that, or an outdated page is used. In the course you learn a lean fact-checking routine that lets you quickly verify critical statements against the original source.

Is Perplexity suitable for confidential research within a company?

Enterprise plans offer additional commitments on data use and administration. Even so, you should not put trade secrets or personal data into queries unless your internal policy explicitly allows it. We discuss how to phrase queries so that sensitive details stay protected while the research remains useful.

Does using an external AI service count as outsourcing?

It depends on the use case. Many AI services must at least be assessed as ICT third-party services under DORA, and some as outsourcing under national supervisory rules. We show which questions to clarify with information security, outsourcing management and compliance before a tool goes into production.

May AI decide on loans?

Credit decisions remain the responsibility of authorised staff. AI can prepare documents and analyses. If AI systems are used to assess the creditworthiness of natural persons, the high-risk obligations of the EU AI Act apply, together with transparency and explanation duties towards customers.

How much does “Perplexity for Banks” cost?

The course costs a flat €949 plus VAT per participant – whether online or on-site. This includes 1 training day(s) with a live trainer, course materials, a lab environment and a certificate of attendance.

Can I suggest my own date?

Yes. Our suggested dates are just a guide. In the request form you can always describe your preferred date or period in free text – we check availability and confirm within one working day.

Is the course online or on-site?

Both are possible: live online in a virtual classroom or on-site in Munich, Salzburg, Berlin, Augsburg, Hanover, Bremen, Stuttgart or Kaiserslautern. We can also run the course exclusively for your team.

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